Hush Puppies — complaint register[protected] poor quality handbag

Hi hush puppies team,

I have discussed and followed up for my issue number of times at customer service number and also at hush puppies store. No-one cares to resolve this compliant raised since 1-mar. There is no tat being followed for cutomer compaint resolution. I am sharing with you the pictures of my hand bag which is torn from the sides and the bill dated 11-nov-2018.

I have following issues -
1. Hush puppies bag worth almost 4000 is already torn in a period of 3 months. Extreme poor product quality with high prices
2. While billing sunil sharma bata employee had billed the hand bag under the different item code.
3. Galleria market hush puppies employee akash srivastava store employee was not at all supportive and helpful in sorting out the issue. He was not aware of who his bosses are and how to help a customer.

Please provide a replacement of the product and provide my money back.