| Address: | New Delhi, Delhi, 11059 |
To,
The Manager
Bata India Ltd
Dear Sir,
I am a regular customer of your reputed Bata brand and it is a really very painful experience I have ever had from a branded company like you. I have purchased Hush Puppies shoes worth Rs 3250/- from "Bata Shoes Store, City Centre Mall Dwarka, New Delhi dated 07.08.2016. Shoe no.number :[protected] was found defective within 15 days of the purchase. I was using it within one month less than ten times and continuously facing uncomfortable regarding sole and when I showed to the store manager to identify
the problem, he told that the sole of this shoes bend due to internal problem of shoe. When I asked replacement of the defective article the person on duty refused to change the article and suggest for complaint lodge on call.
Requesting you to please instruct your authorized dealer to
do the needful.
Best Regards
Dilip Kumar Maheshwari
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Regards, Arvind [protected]