Hush Puppies — Men shoes

Dear Sir,

I bought Hush puppies shoes around November 2019, wore it for around 3 months ( not regularly as i have got tiger pair of shoes as well) and they were very comfortable. After that the corona pandemic happened and I was working from home for around 1.5 months and the shoes were not in use. Around may 2020, when I wished to wear them while going office, I found the crack in the sole which really disappointed me as we paid for the quality. I tried to connect to customer care many times through phone but could not complaint. After that I was outstation and was busy so forgot the matter. As Hush puppies always takes care of its customers, I assume this issue will be taken into consideration and I will get the proper solution.