Address: | Gautam Buddh Nagar, Uttar Pradesh, 110076 |
Sir
I purchased shoe from Bata India Limited, GIP -Noida, Shop No., Great India Place Mall, Tin:[protected], CST:LK:5008715, Cash Memo # 343871/1/21022016/00010, Amount is 5504, date-21/02/2016, Time:14:15:14.That pair was sold to me in pretext of comfortable, with passing time it’s size will increase. But nothing happened .I wore that shoe repeatedly, it was very uncomfortable pair .I report to the staff there. The staff told me the manager deals with this matter.I visited many times to meet that manager .I am a working lady. Then one day, I met that manager. He kept my shoe for repairing and took my phone number to inform me after repairing is done.I waited for 2 weeks then I visited that shop.The manager gave me that pair without any mending/ repair.I informed him same time .He told me you can inform customer care through mail.I had done that also.I got a mail from customer care that is natural wear and tear. Not the company’s fault.
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