Hyderabad Tourism — booked for ac bus but were taken in a ac van very uncomfortable

Address:	Hyderabad, Andhra Pradesh, 500003
Website:	Hyderabad tourism

We had booked for one day city tour on 5/12/2017 in ac bus. Though a bus picked us up from punjagutta central, we 13 members were made to shift to a van at birla temple. This van was very uncomfortable, crammed, dirty and with poor ac cooling. Sir/ madam, we had guest at home from bangalore who wanted to see hyderabad. We felt hyderabad tourism will be the best. But it was very very disappointing. We are always proud of our city but this type of service only prooves that hydtourism is not bothered about image of hyderabad.
Guide provided was not of proper standard. Nothing was impressive.