[Resolved] I Kall — Not response customer queries

Thangadurai Nainamalai

Jun 27, 2022

Website:

ikall.in

I am Thangadurai. N, from Tamil Nadu.

I have ordered two I KALL Z7 smartphone (4GB, 32 GB) with two different color. My order number is 5513. But I received only one phone but it is wrong model (I KALL K112) in the package.

When I try to reach over phone, they asked me to send an email and I sent. Still now, I didn't get any update from the team. I paid around 13000 rupees. Now, I am worried on whether I get correct phone or not.

Kindly help here and sort out this issue.

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Aug 2, 2022

Complaint marked as Resolved

I Kall customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2022

I Kall Customer Care's response Dear Customer,

Thnaks for contacting us.

We regret for the inconvenience caused to you. As per your, we are investigating on your issue and also arranging reverse pickup of your product for further replacement.

Thank You
Regards
Care Team