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Hello Sir/Madam,
I have a work experience of three years. I worked with IBM hyderabad from Jan 21st 2021 to June 22nd 2021. I wanted to do higher studies hence I was unemployed after that. After completion of 2 months o[censored]nemployment I tried to withdraw my PF amount due to some financial support. I tried to initiate the withdrawal online from the EPFO website and the claim got rejected. I submitted multiple claims trying to figure out the reason but I didn't understand the reason for rejection even after I followed all the steps mentioned on the website https://ibmindiaseparations.zendesk.com/hc/en-us/articles/[protected]Submitting-...⇄ I tried to reach IBM to understand the main cause of rejection, unfortunately they have been dragging the issue since past 10 months. I talked to some of the IBM support ([protected]@in.ibm.com) regarding the same they asked for the submission of EPS Annexure K form from my previous employer i.e Cisco. But I have no contributions for the EPS in Cisco and I was not a member hence my previous employer said that they transferred my PF amount to IBM and can't issue an EPS Annexure K form since I was not a member and have no contributions. I conveyed the same to IBM support but instead of trying to help me they kept on replying the same message again and again to talk to previous organization. IBM support is not trying to help but instead trying to drag the issue. There was one person named Prajwal S., he was the one who was dealing my case, I have asked him many times to transfer my case to some senior or higher authority but he ignored all and kept on replying something unrelated rather than the solution. I request someone to help me resolve this issue.
Awaiting your help.
Regards
Uppala Sneha Lekha Was this information helpful? | 
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