IBM India Pvt. Ltd. — PF withdrawal claim not submitted to PF office in 4 months

Address:

Bangalore, Karnataka, 560029

I had sent my PF withdrawl forms along with crossed cheque of my bank account to IBM India Retiral team in the month of July, 2015 which they acknowledged receiving it after 40 days via email. They kept silent again for 2.5 months and on November 11, 2015 they informed via email that I have to send the declaration of non employment, which I sent and they acknowledged receiving the same via email on 22.11.2015. Now it is December 20th, 2015 and I have written to EPF grievance cell about it few days back. EPF office has relied to me via email that they have not received my claim submitted to them by IBM. I am at a loss and I don't know if at all I will get my PF money. My Pf number is PY/KRP/19214/175881