Ibm — wrong product and inferior/low quality and cost product received

Address:

402, Hanuman Mansion, Balaji Nagar, Kukatpalli, Hyderabad, Andhra Pradesh, 500072

Dear sir
I have ordered one saree code-vs2111 and order num-157886.
Blissful white and blue color boarder silk soft silk saree.
I got yellow with red-wrong product and inferior/low quality and cost product received. It is not even average cost and quality.
I had informed to the delivery boy and got one number from him to report.
Those persons gave another number. No body responding and saying that they are not responsible.
I got disappointed and trying to reach even online numbers always busy no response. I have sent emails already no response.
How do i get my money back and send this saree return shipment.
I am giving this complaint to inform others not to trust these kind of sites where they dont have customer care and services etc. Please help me

Thank you
Rama