Icasecart — Wrong product. Unable to return. No response from casecart

Address:	Cart India GSTIN : 07BLQPR7847J2Z3 Address : Shop no.342,Puri Plaza,Karol bagh, Delhi 110005
Website:	icasecart.com

Order #109883

My name is Kanika. I ordered apple watch strap from casecart website. This was the third attempt to order, as twice earlier they didn’t deliver the product nor was there any communication from them. When i wrote a bad review, finally the third time, the product was sent. And when i received it, it a wrong product.
I made return/refund request on website. But no response. No one either answers calls nor any response on the chat. When i click on chat icon, it directs to whatsapp chat where no one reads or responds. I want my money refunded.

Pls find attached the picture of product received & invoice (which mentions what was actually ordered)

Thanks