Icfai Business School [ibs] — Refund of 80000 as admission fees

Hi Dear Sir/Mam,
My name is Shashank Shekhar and In this year 2022 I had selected for IBS Gurgaon campus for 2 year's Programme PGPM and I have paid 80000 as admission confirmation charge but I had tried many banks for educational loan but they are not approving educational loan so that's why I had mailed to ibsindia.org regarding cancellation of admission but its been 1 month they are not replying the mail even I called to customer support she told me that it will take 1 month to refund but its 1 month already Haven't received any update.