Icfai Tripura University — de novo registration

Hello, my name is kavitha chandran. I got enrolled in to an distance mba program of icfai sikkim in 2014 january. Due to some medical issues i couldn't complete exams within the time period. I already sent a request mail for de nova registration to [protected]@iusikkim. Edu.in. I have completed first module with good grades. Now they are telling like it's not possible. Kindly help me to get de nova registration to extend validity.
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    ICFAI Tripura University Phone
    +91 38 1286 5752
    +91 38 1286 5755
    ICFAI Tripura University Address
    Kamalghat, West Tripura, Sadar, Uttar Pradesh, India - 799210
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