ICFAI University — Admission in computer science.

Address:	New Delhi, Delhi
Website:	Www.icfaiuniversity.in

Dear Team,

This is in regards to my younger brothers admission related. I was in contact with Mona Singh your representative from Delhi office for admission in engineering stream of icfai university. I paid the amount and submitted entrance form by courier to Miss Mona Singh in the mint of July 2016. My brother was getting admission in Dehradun branch of the university but in between due to some emergency in family we had to cancell the admission plan. We informed Mona Singh about the same and asked for refund of amount.
She gave an excuse of admission process going across all branches so she will arrange for repayment by 2nd week September 2016. There after I am sick and tired of takeoff follow up about the refund but have not got any confirmation yet. Your official Mona Singh said later in October end that there will be some deductions and amount will be refunded to us, which highly disappointed " why was this not updated to us on very 1st day and instead Gege us commitment that the complete amount will be refunded to us". But there after also it's been more than 2 months that I am still talking follow up on the refund matter but not getting any confirmation. Instead you official is back answering "that this is not my work still I am helping you" is this the way you'll train your official to give services.

Highly disappointed with over all process, Request you to kindly confirm me the exact date by when can I receive the refund amount or else I will have to go to consumer court for an issue of small amount.

Student name- Ahad Shaikh