ICICI Direct Complaints & Reviews

Dear sir,

Today i have sell indiabulls hosuing finance and observed that my sl has triggered before my sl price.

My sl was 219 and at 2:28 share price was 216.40 with spike and order executed at 219.5.

How is this possible.
Is it possible only in icici direct. I am planning to write a letter to sebi as my experience is not good with icici direct.

Hi,
I have icici credit card in which i was unable to make payments due to my personal problem, before some days i got a call on behalf of ICICI bank (Agency - Shyam ji Enterprises) and offered me of 40% less on my principal amount and they will re-activate my card, but though my financial crisis I have made offered amount to my card by hook-or-crook, now they are asking to me to make another money to activate the card.
Please provide me the needful solution as soon as possible.

I had a demat account with icici.in very beginning when i open my account they assured that there would not be any annual charges and that only transaction charges will have to be paid. Due to the excess transaction charges i had not been using that account and have tried to close multiple times. The customer care consultants always told that the account was a basic one and hence there won't be any annual charges. I was never informed of the same and has been deducted directly from my account...
I want to close icici direct

I am pankaj purohit, rs 826 has been deducted from my icici account number[protected] as dp chgs till aug-19 dp. I wanted to close my account and they deducted charges without any prior notice. I have not used my demat account since a long time till now. There was no prior notice. They were eagerly waiting for me to deposit some money in my account. As soon as i deosited rs. 20, 000/- in account they stole it with 2 days. I haven't received any deduction message to my mobile. I need justice and my money back immediately.

Opening of icici direct account through online took just in 45 min on 21 aug 19. Bank allotted mr. Syed to do poa, however as he is busy with other clients he sent his collegue mr. Manjunath to collect pan and aadhar copy on 26 aug 19 do the poa verification completion process and account activation takes max 16 hrs as per their sop upon submitting the details in the system. Its been more than 2 weeks my account has not activated and yet to resolve as on 6 sep 19.

Till date there is no response at all either from either of the icici executives, icici customer care and from the icici higher levels even upon sending mails to know the reasons for delay.

Poor customer service experience ever in opening such a simple account with no response from icici. Didn't expect this kind o[censored]nethical behaviour from icici executives who had stopped respoding with his funny reasons (Delay from backend team/ system to update the details) from such a big reputed organisation.

I have a demat account in icici bank in icici direct. Yesterday my account got deducted with rs.152 — dmc/in[protected] dp chgs till jun-19. I have a salary account and when i created the demat account, i was not told about the dp charges, it was told me that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. Please refund my amount.

Hi team

This is to inform you that on 16th july, 2019 amount of rs.6807 was deducted from my below account. I did not make this transaction. So i want to report this activity as a fraud activity.
I am trying to touchbase with customer care dince last two days but the call is not getting connected or no response is coming from your end. Could you please check on this on priority or do i need to contact higher authorities on this issue? Please treat this as urgent and touchbase with me on this issue.
I have attached the screenshot for your reference as well as i have mentioned the account details below.

Account number :- ×××××××××××××××733

Account holder's name :- shivangi geetanjali

Ifsc code :- icic0001075

Registered email id : [protected]@gmail.com
Registered mobile no:[protected]
Alternate no - [protected]

Thanks and regards
Shivangi geetanjali

Demat charges have been deducted from my account eventhough i haven't used it. when my savings ac was opened they have given the DEMAT KIT and was told its free..but i never activated it.. now they have charged it... ICICI should reverse all these wrong debits if they want to retain their customers, as there are many new players giving good services.

I wish to open a/c in icici bank when it open branch at belgharia. So I tried it online deposited Rs.1000/- On line from my axis bank belgharia branch a/c.then I unable to do so. After that I contact your customer care. Your customer care informed me “somebody from icici bank will contact you “.nobody contact me within three days. Then I met your branch manager of belgharia branch. he immediately open my a/c and requested me to another a/c for my wife, trading a/c, life insurance policy and health insurance policy.i have to bound to take all services via, saving a/c of my wife, drat a/c for myself & my wife, life insurance & health insurance of my daughter. My journey with icici direct started from previous year. So far I lost more than twenty lakh rupees due misguidance of your icici direct employees. At first they send a lady to my house to take brokerage plan of sixty five thousand to earn from trading. She told me “I will be available for your trading a/c during market hours’ can call me any time “but after a week she is vanished from my trading a/c.the I contact your trading head office at salt lake. The branch manager told me “she is on leave as her marriage is settled”. Then I told him “why do you provide me this lady and insist to take brokerage plan”. Then he told “don’t worry, I will help you”bu I don’t get any help from him as he don’t pick up my call. However I carry on trading. So far I lost more than twenty laths rupees’ did not understand why money is deducting from my account as I did only intraday trade and out of which 50% bullet trading. As per my knowledge no brokerage is deducted for bullet trading & only 0.05% brokerage for other intraday trading. but everyday about one thousand rupees deducted from my a/c.i notice that for each intraday trading rupees fifty is deducted as brokerage charge(Rs.25/- for buying & Rs.25/- for selling).if a trade ten numbers one day you deducted 10*50=500 rupees as brokerage. So in a month you deducted 20*500=10000 rupees per month. In one year you deducted more than one lakh rupees. So I claimed to return my money immediately.

From : ajoy kumar gon, south udaypur, Kolkata:700049

land phoneL[protected], Mob:[protected]

Saving a/c no:[protected]

ICICIdirect a/c No.: [protected]

I wish to open a/c in icici bank when it opened a branch at belgharia. So I tried it online depositing Rs.1000/- on line from my axis bank belgharia branch a/c.then I unabled to do so. After that I contact your customer care. Your customer care informed me “somebody from icici bank will contact you “.nobody contact me within three days. Then I met your branch manager of belgharia branch. he immediately open my a/c and requested me to open another a/c for my wife, trading a/c, life insurance policy and health insurance policy.i have to bound to take all services via, saving a/c of my wife, dmat a/c for myself & my wife, life insurance & health insurance of my daughter. My journey with icici direct started from previous year. So far I lost more than twenty lakhs rupees due to misguidance of your icici employees. At first they send a lady to my house to take brokerage plan of sixty five thousand to earn from trading. She told me “I will be available for your trading a/c during market hours and you can call me any time “but after a week she is vanished from my trading a/c.then I contact your trading head office at salt lake. The branch manager told me “she is on leave as her marriage is settled”. Then I told him “why do you provide me this lady and insist to take brokerage plan”. Then he told “don’t worry, I will help you”but I don’t get any help from him as he don’t pick up my call. However I carry on trading. So far I lost more than twenty lakhs rupees’ .i did not understand why money is deducting from my account as I did only intraday trade and out of which 50% bullet trading.immediately I contact your customercare at saltlake, mumbia and lacal.all of them told me as per your brokerage plan no brokerage for bullet trading of five minuted & only 0.05% brokerage for other intraday trading. but everyday I found that about one thousand rupees was deducted from my a/c.i notice that for each intraday trading rupees fifty is deducted as brokerage charge(Rs.25/- for buying & Rs.25/- for selling).if i trade ten numbers one day you deducted 10*50=500 rupees as brokerage. So in a month you deducted 20*500=10000 rupees per month. In one year you deducted more than one lakh rupees. i am a retired engineer and lost more than twenty lakhs due to misguidance of your employees.So I claimed to return my money immediately otherwise i will go to consumer court.

Icici direct invested my money in icinif share without my permission...

I woke up in morning, i saw one mail where it is written that congratulations your order successfully placed...
Then i checked my balance it was less then i opened idirect app there it was showing at 11:44pm on 4 july i invested in icinif...

I never heard this name i never search... Then how can i invest there...

I know i can't do anything now but now i badly propagate this news to all people

I had a demat account with icici and was assured that there would not be any annual charges and that only transaction charges will have to be paid. Due to the excess transaction charges i had not been using that account and have tried to close multiple times. The customer care consultants always told that the account was a basic one and hence there won't be any annual charges. On 26th june, 2019 my account was debited by rs. 826. I was never informed of the same and has been deducted directly from my account.

Icici Bank
11:50 AM (7 hours ago)
to me
Dear Sir
If you want us to resend the card in DHL then you have to pay $840 for new card and DHL fees, I f you agree and payed $850 Then we will issue new card and send by DHL
Thank You
ICICI BANK

I had made a payment of $950.00 for two things, one was to have Sophia to have a Visa to enter Australia, the other was to have my Visa Card to be shipped by DHL express. Instead they shipped by their local carrier. I asked then to send me another Visa Card this is their response to pay another $ 850.00. DHL will only charge me $ 122.76 from Saltlake, India to my address in Australia. Far cry compared to $ 850.00. All banks don't even charge for to replace a Visa Card. You mean to tell me that it would cost $ 724.24 for another Visa Card?????
I had also paid $ 2, 700 for taxes they claimed I owed to India.
My friend Sophia is in a dangerous situation and needs to leave and come to Australia as terrorists are attacking the place where she is located. This is the major reason I needed that Visa Card to pay for her flight.
Please look into this situation for me as I need that Visa Card ASAP.
Thank you for your consideration in the matter.
Sincerely.
Franklin Nuscis

After 2 visit to icici direct centre in GS Road, Guwahati my correspondence address couldn't get updated though it is already update with my icici savings account( linked to demat acct.)

Each time the officer in charge is asking me different document in different manner. Once they told account statement of axis bank with stamp when provided that again they asked for 3 month Statement + cancelled cheque + one photograph of account holder + self attested PAN card copy. Later I learned from customer care only statement was needed but later were not needed.
I wanted to change address so that my PRAN card linked with icici demand would delivered at my present address. But the officials are harassing repeatedly, which is ultimately forcing me to visit the centre which is 25 km away from my place.

Certificate no. 17468, 17469, 17470 issue date - 01.07.1999 and redemption date - 01.01.2018 with face value per bond rs. 1000/-. I am facing trouble to redeem the bonds from icici ltd. How to get the payment from icici; as i am not finding the exact way. The bonds were transferred by assam sales coorporation (Agent : reliance industries limited [ textile division]) to me on 22.08.1999

A credit card is given to as free card as per discussion with icici marketing officials in sept 2018 card no 4374xxxx6211xxxx5000.in the same card bank threatening me to pay the charges otherwise you are defaulted. As i have not used the card and also not going for any loan why should pay any charges which was created wrongly. All knows the banks npa loan given to well known company they are yet not declared as defaulted. What is going in bank it is question. Why the bank is not processing for recovery. It is my humble request to reverse the charges if any and inform me accordingly.
Thanks with regards.
.. Ashok paun
. Mobile no [protected]

Amount deducted from my savings account without being intimation and nowhere i agreed for demat maintenance then how the bank will deduct the amount from my savings account. I didn't sign anywhere or told the executive that i want demat. Without my concern no bank can charge the amount. Please tell how can get my refund by filing the complaint. It is a total fraud by the bank. It is against the rules and rbi guidelines no intimation. Transaction done without my knowledge. 812 inr. How can i get my refund??

I am hiran kanetiya. 508.04 rupees has been deducted from my account as[protected] dp chgs till dec-18) dp charges on

19/02/2019. I have activated and used my demat account but i am not doing any transaction recently. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected].

I have raised complete twice from there website they never gave me sr number neither via text nor email. There is deduction of 500 rupees every month from my account on the name of sip which i have never requested for. I have clearly said no for all the calls related to these services. First of all they are deducting money from my account and secondly there is no direct number to contact the customer care, all the number available never leads me to speak to customer care. The complaint form available online never gave me sr number because of which i'm unable to track my complaint. I never expected this from this bank. It's completely freaking me out. I dont have any detail of the service they started. I need my money back.
Mail id : miss. [protected]@gmail.com
I'm expecting someone to contact me soon

Dear sir/mam, veena panjiar would like to inform you that i have sent the shares to icici bank on 29th september for dematerialization but it is not deposited in my demat account till date. Please look into the matter.

I have raised sr for the same sr[protected]Which has been escalated to 2nd level) but the cpc-dmat services is not doing anything regarding it. The branch (Darbhanga branch) had sent the physical shares to cpc dmat services along with pod number u[protected], also the soft copies had benn sent regarding what had been sent to cpc services regarding pod, details of shares, date when it was sent, where it was sent by mr. Gautam ji but still cpc dmat services is askinhg for pod copy. Is it even relevent? When the pod number clearly shows that it has been delivered to icici bank ltd. Cpc dmat services, andheri east, mumbai-400072

The status shown in website is that the shares had been received by company. I had also called the cpc dmat services but till now no resolution is provided.
It has been confirmed by the h. O of icici bank that the certificates are not traceable.
I am attaching the drf forms of the shares.
Shares name:

1. Reliance industries -72 shares

2. Reliance communication venture ltd.- 18 shares

3. Reliance energy - 1 share

4. Reliance power limited -4 shares