Claimed

ICICI Direct Complaints & Reviews

1.6
Last updated Feb 2, 2023
Complaints 214
Resolved
69
Unresolved
145
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Direct

Having problems with ICICI Direct?

File a complaint and get it resolved by ICICI Direct customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Direct
Customer Service Contacts

ICICI Direct Phone Numbers

Phone
+91 22 2830 7780
114
32

ICICI Direct Website

ICICI Direct Head Office Address

Raj Palace, A1/15 Sector H, Purania Chauraha, Aliganj Lucknow
Aliganj
Etah District
Uttar Pradesh
India
226024

ICICI Direct reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shankar Goutham
from Hyderabad, Telangana
Report
Copy

brokerage

Address:500016
Website:Www.icicidirect.com

Dey high brokerage rates. Going forward can nse and bse have a standard website where the stocks can be sold and bought with a standard brokerage rate with a brokerage and stamp duty not exceeding 0.01%for any kind of trade. There should be a regulation for the stock brokers and their brokerage charges. Also getting a lot of notorious calls from indore claiming sebi registers companies which i believe are doing insider trading. Nearly lost...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have been struggling with the icici dircet team for almost a year now. I had submitted the closure letter to the direct office in nalalkunta in hyderabad in 2010 june. The manager there said he will close the account but never did and i got debited for the annual charges which i noticed only in dec, 2017.

How do i know, a disoriented manager will not close my account. The idirect team is asking me for a prroof. Who in the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
from: anuj saxena
to: [protected]@icicidirect.com,
[protected]@icicidirect.com
cc: pritamdutta. [protected]@icicisecurities.com
sent: wednesday, december 19, 2018 9:34:01 am
gmt
subject: fw: change of address in my,
anuj kumar saxena huf icici direct 3 in 1 account

dear sir,
please see the thread mail to sri pritam
ji branch manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sree1995
from Hyderabad, Telangana
Mar 26, 2022
This thread was updated on Mar 26, 2022
Report
Copy

dp charges

I never know about that icic direct account. I have never used that. I see deduction of rs.826 from my icic account on dec 28 (Stating that dp charges till november 2018).
I didn't get any message alert to see also. Just casually i went through my statement and found money deducted.
I want this issue to be resolved.. Close the demat account which was opened by your agent saying which is free of cost and refund the amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sandip halpati
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional

Address:Valsad, Gujarat, 396180

Dear team,

I am having non pleasant experience with your bank... My mother took loan from icici bank
I got call from your bank [protected] introduce himself as sales manager calling me "yaar" "baka" and calling me that i am not son of manujaben etc which not professional do that action against this person and i am shutting loan account down.
Regards
Branch - udvada
Bank icici...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
PATTAN SAIFULLA KHAN
from Ongole, Andhra Pradesh
Report
Copy

deposit

Address:522101
Website:google

RESPECTED SIR, iam icic bank acount opening[protected].MI regular custmer iam workin online spdl bills&recharge, last 3month TO MUCH charges sir, mi close to acocnt, other bank think ing sir, plg request gst chargers...any have mi acount amonnt less sir plz help me sir.ICIC BANK.DR NO 6-6-2, 3&4 GBC ROAD BAPATLA, GUNTUR, AP.mi dought bank manger sir....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
PATTAN SAIFULLA KHAN
from Ongole, Andhra Pradesh
Report
Copy

deposit

Address:522101
Website:google

RESPECTED SIR, iam icic bank acount opening[protected].MI regular custmer iam workin online spdl bills&recharge, last 3month to much charges sir, mi close to acocnt, other bank think ing sir, plg request gst chargers...any have mi acount amonnt less sir plz help me sir.ICIC BANK.DR NO 6-6-2, 3&4 GBC ROAD BAPATLA, GUNTUR, AP.mi dought bank manger sir....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolhapur, Maharashtra, 416004
Website:www.icicidirect.com

Myself, tushar duhdane, icici direct trading a/c number : [protected] :

Contract description: opt-arvlim-28-jun[protected]ce-s

As per the reference above, i bought an option contract of "arvind limited" on 6th june, 2018. Observing the market condition for few days, at an opt time, i decided to square off my open position. So i square off my position 25th or 26th of june 2018 over the icici direct app. After submitting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ash444
from Noida, Uttar Pradesh
Report
Copy

cheating on me for a credit card

Address:New Delhi, Delhi, 110049

Dear nikita,

Thanks for responding. But my question is why you are taking that much of time. Icici is always like this only. You enjoy it when your customers suffered and never gave any solution to them. I want resolution of my query within 3 working days. That you have taken if not then please ready to face in court.

Regards
Ashutosh verma

On thu, 22 nov 2018, 17:36 nikita sawant, wrote:br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
ShubhamGupta682
from New Delhi, Delhi
Mar 26, 2022
This thread was updated on Mar 26, 2022
Report
Copy

dp charges from icici account

Address:122001

Amount of 550.67 has been deducted from my account. With entry o f "dmc/inxxxxxxxxxxx dp chgs till s
Ep-18". I tried to contact customer care of icici bank and they told me to contact demat account customer care. I tried but not able to connect. I was told that it's a free account and i haven't used demat account even for once. Also, i haven't received any update regarding deduction.

I want a proper explanation for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suroju Bharath
from Hyderabad, Telangana
Report
Copy

regarding money debit

I have a demat account in icici. When i checked my bank transactions and i found that there is one debit transaction 'dp chgs till sep 18' — inr 728. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atulrai
from Mumbai, Maharashtra
Report
Copy

request for change in account, mapping to different advisor

Address:Mumbai City, Maharashtra, 201301
Website:www.icicidirect.com/idirectcontent/Home/Home.aspx

Dear sir,
I have been trying to get some help from anywhere for my trading account with icici direct somehow.
Unfortunately, i am not able to get any help despite trying all the possible options as part of customer care.
Request you to please change my equity adviser as current one is not helping me, which i guess is not a big request from customer.

But, your customer care services are pathetic and bad.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhasis Praharaj
from Mumbai, Maharashtra
Report
Copy

no response to my complaint

Website:secure.icicidirect.com

Dear sir,
I have an account with icic direct (A/c no - [protected]). I had purchased 475 no. S of equity share of m/s mohit indusries ltd through icicidirect, but now i am unable to sell the stocks through icicidirect. I had tried to contact with customer care department, but they are unable to sell at their end & inform me to contact with managing director of m/s mohit industries ltd.[protected] – mr. Narayan s seaboo) to sell...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishan2425
from New Delhi, Delhi
Mar 26, 2022
This thread was updated on Mar 26, 2022
Report
Copy

unnecessary amc charges debited

Icici direct is deducting unnecessary amc charges from my bank account even after having zero investment in equity. They have deducted twice from my bank account, that is, 68₹ and 826₹ on different dates in a year, 25th april 2018 and 30 may 2018 respectively.

When i raised my concern they told me i have to visit nearest demat office and request for the closure and deactivate the service.
When i haven't made any...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rohrai
from New Delhi, Delhi
Report
Copy

unauthorized charge for a service

Address:New Delhi, Delhi, 110041
Website:Icici Direct

On 28th of august an amount of 826 is deducted from my account and when i checked it with customer care they informed me that this amount is annual fee for Demat account. How can they charge me an annual fees for a service which i am not availing, i closed my demat account an year ago. I want my money back, i am not availing their service so how can they charge me.
Client is ICICI bank their customer care number is [protected] my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saijumarian
from Ernakulam, Kerala
Report
Copy

lost my provident fund number

Address:Kollam, Kerala, 691576

I shyju franklin( shyju shyju) was worked in icici bank kollam branch as team leader 2006 to 2008 years as our service provider was uttam associates. I LOST MY PROVIDENT FUND NUMBER and Team Leader code number So kindly request you to send my PF number. it may be useful to acquire my provident fund amount. my a/c No:[protected] FEDERAL BANK, KOLLAM BRANCH...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
p. k. jain
from Basi, Rajasthan
Report
Copy

fixed deposit

Dear sir
I have done fd deposit in mahindra& mahindra for two lakh (One lakh on 1/3/2018 and second on 5/3/2018) through icicidirect on line with guidence of your representative. I did for quarterly interest but fd received in soft is cumulative.

I have taken this matter with local representative but no serious follow - up by icici direct.
Pl lookinto the matter. Also sent hard copy of the fd.

With...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jsingh10196
from Gurgaon, Haryana
Report
Copy

wrong order executed by icici direct

Address:263153

Dear sir,
My name is jugnoo singh & my i'd:- [protected] on icici direct. I have trading with you last same years but i observed yesterday one incident with you on dated 21/06/2018. I have traded in equity margin plus order & buy of idbi bank on price of 57.60 and gave the sltp on price 57.25 but my order sell automatically on price 57.40 at the time 11:39 am whereas idbi bank share price neither come on my sltp target nor cross then...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chidambaram V
from Chennai, Tamil Nadu
Report
Copy

need to close account

Website:secure.icicidirect.com/IDirectTrading/Customer/Login.aspx

I have been contacted icici direct team for closing my account a week ago. But i have not received any closed confirmation regarding above request and verified the neraest branch they told account still in active state.

I request icici direct team to close my account as soon possible.
Please follow the credentials below,

Arn no: [protected]
User id : w0090933
Name : chidambaram. V
Mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Milind C Kumbhar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fixed deposit

Address:411043

I have bought different company fd through icicidirect offline mode. The form filled are correctly, but found mismatch in later communications. The amount debited to respective companies, there is no further receipts. Only i can see additional inputs reminders by registered post. There is no serious follow up by icicidirect representatives with us for resolving the ambiguities. I had asked about discussing one issue with the higher authority,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy