ICICI Prudential AMC Customer Care
ICICI Prudential AMC
Customer satisfaction rating: 12%
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COMPLAINTS

ICICI Prudential AMC Customer Care

ICICI Prudential AMC

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2nd Floor, Block B-2, Nirlon Knowledge Park, Western Express Highway, Goregaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

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Customer satisfaction rating
12%
Complaints
33
Pending
2
Resolved
4
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ICICI Prudential AMC related photos (3)

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ICICI Prudential AMC Complaints & Reviews

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ICICI Prudential AMC — Have not received the redemption value of my investment

 harshsach on Apr 20, 2017
Reg: Complaint No.6016026

I have invested Rs 30000/ in close ended scheme (code- P2296 ) Value Fund series - 3 years Dividend Plan on 20 March 2014 which was supposed to renew on March 21, 2017.

It is surprising that I have still not got any revert from your
side for redemption of said amount . Kindly let us know that why you have not redeemed so far.

Now, it has been told to me that I have given my consent to renew or re-invest the funds in any other scheme.

I strongly claim that I have not given any mandate to ICICI Prudential...
Complaint comments  Read comments Complaint category Stock Market

ICICI Prudential AMC — Commission paid icici bank in direct investment [Resolved]

 Ompal Singh on Apr 19, 2017
Dated: 18.04.2017

Sub: Cheating by ICICI Prudential and ICICI Bank
Sir,
i was retired from CPSU 31st August 2016. I decided on my own to invest my PF amount in mutual fund. After selecting two numbers of mutual fund schemes of ICICI Prudential on internet i.e. Value discovery fund and Balanced Advantage Fund, I decided a sum of Rs. 5 lacs in each fund to purchase online
During my visit to my home branch of ICICI Bank at Prashant Vihar Delhi to make FDs, I met Mr.Abhishek Sharma Branch Manager. I disclosed him about by investments in mutual funds, so that 10...
Complaint comments  Read comments Complaint category Banks

ICICI Prudential AMC — Folio not created yet and Units not allocated

 sonakshi jaiswal on Apr 12, 2017
Hi,

It has been 3 working days since I made an investment in ICICI Prudential mutual fund. But my units and folio is not allocated yet. They mentioned in the confirmation mail that it will maximum take 2 working days. This is highly unprofessional from ICICI Prudential. They should have mailed about reason for delay.

Transaction id- 4074720

Regards,
Sonakshi
Registered mobile no. - [removed]...
Complaint comments  Read comments Complaint category Business & Finances

ICICI Prudential AMC — Redemption of folio

 samrat pawar on Mar 21, 2017
Dear sir,

I have 6 times given request personally for redemption in Vasai West branch but every time it's showing signs does not tally.
In last application I have give request for 2 folio numbers (8915988/77 & 8099229/37) But only 1 redemption was successful & another was showing sign does not tally again. Sign was only 1 & application was also 1, then how it will not tally in another folio redemption.

Kindly give solution.

Regards,
Samrat Pawar
9987525541.
samratpawar4u@gmail.com...
Complaint comments  Read comments Complaint category Banks

ICICI Prudential AMC — Account debited wrongly

 Manmohan Gart on Mar 15, 2017
Dear sir,
I am holding icici pru mf acoount whose folio number is 1370694/39. Today on 09/03/2017 my linked icici bank account has been debited for rs. 5000/-.
I do not have done purchase or sip on this date. Please check and reply why it was debited.

If it was wrong debit, please arrange to revert back this transaction and refund my rs. 5000/-

I also got a message from icici bank with reference number info — > bil*001164391800*iciciprude....
Complaint comments  Read comments Complaint category Other

ICICI Prudential AMC — Redeem amount not received since 20 days (wrong cheque of nre account issued by icici mutual fund office)

 Dr. Parag Shah on Dec 15, 2016
Ear sir,

Where is my redeem amount???

Still i have not got my redeem amount for folio 8752883/27 since 20 days.

What r u doing?
What kind of service u provide?

Its absolutely ur mistake of wrong calculation n sending wrong 2 cheques for nre account. (Icici ltp and icici ltp gilt)

The cheque of nre account sent to me have issues with firc and i sent all bank statment so firc must be updated till date. Most purchased from nre and some purchased from nro.

We contacted local branch in vadodara they said...
Complaint comments  Read comments Complaint category Stock Market

ICICI Prudential AMC — No A/C statements, Web portal activation, Unit allocation even after 4 days of plan purchase !! [Resolved]

 sv aksp on Aug 4, 2016
The worst AMC I came across recently. After making a plan purchase from through their Online portal, still waiting to get any details regarding the units allocated after 4 days. Not sure what's taking them so much of time to complete the processing which usually happens within 1-2 with other AMC !!

The customer service personal assured the online account activation within 2 days, but it didn't happen.They gave me false promise. Even the email steps to activate the portal proved unworthy and useless. They are not helping the customer's needs in any way.

Terribly disappointed...
Complaint comments  Read comments [1]Complaint category Stock Market

ICICI Prudential AMC — Transmission of mutual funds

 surkard on Aug 3, 2016
Dear sir. I am dhananjaybhaurao surkar my service ticket no is 5201337. This case is pending scince 2012 this case is of transmission of mutual funds. The ticket no is mentioned there kindly look in to this matter or i would take this matter to sabee as u have no respect to the court orders. The succession certificate was submitted to ur pune branch in march 2016 they said our legal team is looking into this matter dont u think they r taking pretty long time for this case as i have all ready submitted the court orders in our favour u should not have any problem in transmitting the same in my name...
Complaint comments  Read comments Complaint category Business & Finances

ICICI Prudential AMC — Investment in icici prudential mutual fund

 debasishmitra on Jul 12, 2016
But in the statement itself the transaction dt 5.7.2016 has not been updated in the folio no 8129504/04

Even after a lapse of seven days which you also feel highly undesirable.

Please update the statement

I send you the copy of your mail as under :

Dear investor,

Thank you for your investment application made in icici prudential mf.
We confirm the receipt of purchase transaction in liquid plan - direct - growth for rs.3, 000.00 on 05-jul-2016. the application will be processed for the net asset value as per the date...
Complaint comments  Read comments Complaint category Other

ICICI Prudential AMC — Redemption

 jinit100 on Apr 15, 2016
I m having folio in icici pru AMC 4524765/79 with name ALPANA BRAHMBHATT.As I moved to other city, I needed to update bank details for same they r rejecting all request on pretext of one or other, first sent all proof, then they said sign mismatch, then asked me to send bank sign attestation, when I sent sign attestation, then again say name mismatch..for which i already send proof..so they r playing with me and not allowing me to do redemption...not responding to complaint even....
Complaint comments  Read comments [4]Complaint category Stock Market

ICICI Prudential AMC — Icici pru life product

 rashita verma on Dec 15, 2015
I got to know about icici Prudential elite life II. Surprised to know that the information given intially to us is quite different. I have not yet received the physical documents even. sent them an email, call no is just junk. Could any one suggest how to sort out my problem and any proper channel....
Complaint comments  Read comments [1]Complaint category Banks

ICICI Prudential AMC — Mutual Funds Redemption not happening

 Harjoban on Oct 21, 2015
I started a SIP in ICICI Prudential Dynamic Growth Mutual funds with ICICI as offline mode from ICICI bank branch. Now after around 2 years when I am trying to redeem my folio The ICICI PRUAMC office is saying that there is some discrepency in the system, DEMAT branch will be able to redeem, DEMAT office is saying about ICICI Bank.in short redemption is not happening everyone is playing a blame game. I am running from one office to another for the redemption . I have to specially take leave from my office to follow as these offices are operating on weekdays only....
Complaint comments  Read comments [1]Complaint category Stock Market

ICICI Prudential AMC — Discovery fund - regaular, units purchased in the statement but amount not debited from bank account

 shikha sareen on Aug 26, 2015
I Have invested in SIP (monthly ) for ICICI Prudential fund, folio
Number 6214211/88 & doing since many years.In the month of May, I have
increased the amount to Rs 10000/- and submitted all the requisite
forms at CAMS Gurgaon. But suddenly after that I got to know that my
bank details were not mentioned on the form.I approached the CAMS & they confirmed that this SIP will be processed from next month as all the details were provided by me.

Still the same issue is not resolved till now after 5 months. Nobody has contacted me since then from ICICI...
Complaint comments  Read comments Complaint category Stock Market

ICICI Prudential AMC — Redemption amount not received and poor customer service [Resolved]

 mithunpillai on Jun 30, 2015
I am Mithun R Pillai, an NRE, redeemed my MFfolios at ICICI Prudential Mutual Fund, but i have not received money till today.Date of transaction 19 06 2015. A) ISSUE NO 1 After redemption i have recived d mail from ICICI that the money will be given as cheque for two of my folios -ref no (956417, 956416 & 956423). 1)Folio no-6288418/82, Transaction no-2435477 & 2435472 2)Folio no-6288417/85, Transaction no-2438709 but no cheque recived till today. B) ISSUE NO 2 for other folios, they said they sent the money by NEFT, but the bank didnt received any NEFT, sent many mails to ICICI, no...
Complaint comments  Read comments [1]Complaint category Stock Market

ICICI Prudential Mutual Fund — NON RECEIPT OF PHYSICAL STATEMENT- ICICI PRU DYNAMIC PLAN REG(G) [Resolved]

 SHREYASI TIRODKAR on Apr 21, 2015
I HAVE SIP FOLIO NO. 4483694/05 FOR RS.1000 I HAVE PAID 11 INSTALMENTS BUT TILL TODAY NOBODY HAS SEND ME PHYSICAL STATEMENT. SCHEME NAME IS ICICI PRU DYNAMIC PLAN REG (G) MY EMAIL ID IS tirodkar_shreyasi@rediffmail.com MRS. SHREYASI TIRODKAR...
Complaint comments  Read comments Complaint category Stock Market

ICICI Prudential Mutual Fund — ICICI Power Certificates purchased in 1994.

 mammen on Feb 14, 2015
Sir, I had purchased 1000 units of ICICI-Power Unit Certificates on Ist October 1994, My certificate Reg. Folio no. is POG50440, certificate Numbers 200341 to 200350. Distinctive No 77796101 to 77797100. I want to know the current value of the certificates purchased @ Rs10/- each (total No of units is 1000) and how I can redeem it. I am looking forward to your response. Thank you. MAMMEN VARGHESE, EBENEZER HOUSE, AYUR, KERALA - 691 533....
Complaint comments  Read comments Complaint category Stock Market

ICICI Prudential Mutual Fund — false informations given to me

 AshwiniKumar Singh on Jan 6, 2015
I have taken two policies from ICICI in 2012 and while taking it, I was told the locking period is 3 years and now when I am asking ICICI is saying for every transaction there is 3 years locking period which was never told to me. When contacted customer care, they said I can use the online redemption facility and now when I am trying, it says I need to post the authorization letter though I am in US. Dont understand whether ICICI team understands the customer or not? Worst Service I have ever seen with false informations. You may contact me 001-925-577-5964...
Complaint comments  Read comments [1]Complaint category Banks

ICICI Prudential Mutual Fund — KYC DetailsFolio No.5031028/19

 Preeti Marie Kurien on Dec 21, 2014
I have given all relevant details for updating my KYC by a letter in your office at Bakery Junction, Trivandrum. But in the recently received CAS my KYC status is shown as' KYC NOT OK'. I request you please incorporate the following information in all relevant records. EMAIL ID: preetikurien1001@gmail.com If more information is required, please send a message so that I can furnish. Sd/- Preeti Marie Kurien. 21/12/2014....
Complaint comments  Read comments Complaint category Business & Finances

ICICI Prudential Mutual Fund — Redemption of Mutual Fund

 lokesh jain 11011 on Nov 4, 2014
Hi, I had made a redemption request for a mutual fund investment I made earlier. The redemption request was made in Jun'14 end. The company had incorrect details about my bank account updated in their system, inspite if me giving them a cancelled cheque at the time of opening the account. I called up customer care and convinced them to send me a cheque. They sent the cheque, however they again printed the incorrect account number in the cheque. I have made several follow ups since then, but still I have not yet received the money. Request you to please help me in recovering the amount as well...
Complaint comments  Read comments Complaint category Business & Finances

ICICI Prudential Mutual Fund — Not updating tax status

 naveen77 on May 28, 2014
I applied through CAMS for many mutual funds to change bank mandate and tax status through bajaj capital but to my surprise all mutual fund changed the things but ICICI pru mutual fund changed bank mandate but not the status and on correspondence ask bring a letter from bank that Your tax status has changed or u are not NRI. I aske which bank will give such letter? no reply. Whether closed account bank or new bank? No reply. Surprisingly NRI account was in ICICI bank only which has been closed. I have given written undertaking that now I am resident and new account is also resident saving account...
Complaint comments  Read comments Complaint category Stock Market

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