ICICI Prudential AMC Complaints & Reviews

I am being charged with RTN for ICICI Prudential Mutual Fund SIP which I have already closed. Till now they have charged me over 300. I want a refund for that

I have to give this honest review about this company because i went through a lot but Traderstechr ecovery.com got me covered and help with my refunds...

Below is a misleading response from customer care. Simple query was Swich out processed in two different dates i.e. 11-Aug-2022 and 12-Aug-2022 however Switch In processed in same date i.e. 18-Aug-2022! When asked, the response below and confirming that Switch has been processed as per rules / regulation. I am confused, it transpired to me that there NO delay in processing. Please read below email chain. I am reacheable @[protected] to answer...

Hi,

So we got a mutual fund by ICICI years back.
We wanted to redeem our money recently and updated all details online, except few issues
1. The bank account linked to it is very old and not in service anymore. And it cannot be updated online easily.
2. Moreover some of the dividends over past few years could also not be redeeemed by us due to same reason.

To resolve all of this, we looked...

I was informed by icici bank that my ashirwad Deep discount bond 96 will fetch me rs11000 only instead of maturity value of rs200000. Kindly help me in redeeming my bond at full maturity value.
Name Tolaram Sukhwani
I have two bonds
Bondholder no 1175161
Bondholder no 1464646

This is regarding the Silver ETF initial application and allotment via ICICI Prudential Portal.

No allotment is made yet; I have reached out to your helpdesk twice: 12/Jan/2022 @ 14:04 and 03/Feb/2022 @ 13:50 where I was suggested to write to [protected]@icicipruamc.com with details along with the link which was generated along with the application. Accordingly I have initiated and email with all the details on 03/Feb/2033 and a reminder seeking status on 09/Feb/2022 - no response yet.

Need an explanation from ICICI Prudential AMC team what is happening.

Please confirm whether the allotment will happen or not; if the allotment does not happen, they why did the portal provide the option to apply taking all sensitive data viz., DEMAT PAN and Bank details?

It is expected that you at least acknowledge the complaint and let the complainant know the proceeds with transparency. Not responding to the queries reflects unprofessionalism.

FUND NAME ICICI MUTUAL FUND
SCHEME ICICI-PREMIER unit certificate
REGD FOLIO PG10223552
CERTIFICATE NO. 00774444, 00774445, 00774446, 00774447, 00774448

500 UNITS OF rS. 10/-EACH
Want to know the status of the investment
Email Id: opsinghal.10]@gmail.com
phone-[protected]

An amount of 5000 rs is being auto-debited from my savings ac/no[protected] every month 16-17th since Dec'21, for an MF. I wish to make it clear that I have never applied for any such MF, in fact, do not have any DEMAT account with ICICI. I tried multiple times calling customer care, but the process is long and unhelpful. Could be please stop this auto-debit and refund my money back, as I am not interested in any MF investment currently.

I am fed up of this behaviour from icici pru team even after lots of follow up and email they have not released my pf amount this is not the behaviour we can accept my employee ID is 5063432 .. kindly solve my issue

I have bought the gold mutual funds from Karvy few years ago.
When I tried to redeem it using Karvy portal it is giving error saying zero funds available for the foilio.
After which I have contacted ICICI pru. Who have told me to do the transaction using thier web portal, which is giving a vauge error saying "something went wrong". I have raised this issue mutliple times to ICICI using Email and customer care. They finally told me to go to office and fill out a form manually. Even after doing as instructed I have not got any confirmation of any kind on the redemtion of my fund. I'm in need of money but this issue is making me go round and round and waste my time and effort.
Very dissappointed with both Karvy and ICICI.

Change of Bank Mandate in Folio 12718032 and 12713836 cannot be processed due to Account type not mentioned in the written request/cheque/passbook -
For last one month this request is doing rounds

As i taken folio in 2018 july 30th, as icicipru sip long term tak saving benefit. As completed 3 years locking period . But not allowing to reedeem all the units. As stopped paying after 20 months due to job loss of covid situation. Now they r asking to wait another 3 years. For taking my money y should wait another 3 years. Which does not make sense. Total fake commitment by the executive just to achieve there targets

Dear team,

I'm unable to understand what standards you guys are up to... I am requesting for my signed copies of documents and I want to understand on what basis and through What source in MF started.

Pls address to my exact concern and do not drag and arrange calls from local people I am least interested .

New Delhi Noida

Dear Sirs,

Refer subject above and my earlier mail to your registered email ID ([protected]@icicipruamc.com). The redeemed funds have not been credited to my bank account yet.

I should have had this amount in my bank account on 29 June'2021 like the ones i received for my Wife and daughter. My bank account is registered with ICICI PRU AMC and should have been directly credited.

Expect an immediate revert with details of fund redemption..

Regards
V.P.Sreejeev

I am not able to redeem my units of Value fund series 19, due to very clever malfunctioning of the email & OTP messaging system of the ICICI prudential . Their timing is perfect, the customer receives all email messages correctly at the time of purchase of the units, but at the time of redemption none of their email messages / OTP delivery system works for you . They have their own methods to shift your matured close ended scheme funds to some other scheme, all WITHOUT YOU GIVING YOUR CONSENT for it. The absence of communication by the investor ( first of all the investor is not aware of their smart move ! ) to some obscure email that they have supposed to have sent to you ( delivery of which is again conveniently not there ), will entitle them to shift your closed ended scheme's maturity proceeds to some other scheme of their choice ?? What is SEBI doing to protect the investors against such giant frauds being conducted by the so called reputed companies ??

I redeemed MF 9715641/25 on 15-Jun at 14:56 hrs. NAV was 14.65 on 15-Jun.
Now ICICI gave me NAV value of 24-Jun which is 14.45 threreby giving me 10233/- less.

Please honor my redemption date of 15-Jun and credit the 10233/- ASAP to my account.

Reg: Folio no. 152114/43

Myself ( Subramani K.V. ) and My Mother ( Mrs Kamla Vishwanathan) are the joint holders of the above folio.

on 31.12.2020, we had submitted the following documents to your Ghatkopar Office, Near the Ghatkopar Station.
Shri Pramod ( mobile no.[protected]) received these forms.

1. Name change request duly signed by us along with PAN CARD and Aadhar Card of both the...

I have been receiving emails for Folio[protected] which I have never availed. No response from ICICI prudential team even after mailing them.

Fund name icici mutual fund
scheme icici-premier
regd folio pg10167949
certificate no. 00583538 dated 7th february 1994
100 units of rs. 10/-each
not in record