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ICICI Prudential AMC Complaints & Reviews

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Last updated Dec 5, 2022
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ICICI Prudential AMC Head Office Address

2nd Floor, Block B-2, Nirlon Knowledge Park, Western Express Highway, Goregaon (East)
Mumbai
Mumbai City District
Maharashtra
India
400063

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1-800-2006666
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ICICI Prudential AMC reviews & complaints(91)

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I am being charged with RTN for ICICI Prudential Mutual Fund SIP which I have already closed. Till now they have charged me over 300. I want a refund for that
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    I have to give this honest review about this company because i went through a lot but Traderstechr ecovery.com got me covered and help with my refunds...
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      Below is a misleading response from customer care. Simple query was Swich out processed in two different dates i.e. 11-Aug-2022 and 12-Aug-2022 however Switch In processed in same date i.e. 18-Aug-2022! When asked, the response below and confirming that Switch has been processed as per rules / regulation. I am confused, it transpired to me that there NO delay in processing. Please read below email chain. I am reacheable @[protected] to answer...
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      ICICI Prudential AMC — Complications in redeeming our money and customer care not ready to help

      Hi,

      So we got a mutual fund by ICICI years back.
      We wanted to redeem our money recently and updated all details online, except few issues
      1. The bank account linked to it is very old and not in service anymore. And it cannot be updated online easily.
      2. Moreover some of the dividends over past few years could also not be redeeemed by us due to same reason.

      To resolve all of this, we looked...
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      I was informed by icici bank that my ashirwad Deep discount bond 96 will fetch me rs11000 only instead of maturity value of rs200000. Kindly help me in redeeming my bond at full maturity value.
      Name Tolaram Sukhwani
      I have two bonds
      Bondholder no 1175161
      Bondholder no 1464646
      ICICI Prudential AMC customer support has been notified about the posted complaint.
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        This is regarding the Silver ETF initial application and allotment via ICICI Prudential Portal.

        No allotment is made yet; I have reached out to your helpdesk twice: 12/Jan/2022 @ 14:04 and 03/Feb/2022 @ 13:50 where I was suggested to write to [protected]@icicipruamc.com with details along with the link which was generated along with the application. Accordingly I have initiated and email with all the details on 03/Feb/2033 and...
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        FUND NAME ICICI MUTUAL FUND
        SCHEME ICICI-PREMIER unit certificate
        REGD FOLIO PG10223552
        CERTIFICATE NO. 00774444, 00774445, 00774446, 00774447, 00774448

        500 UNITS OF rS. 10/-EACH
        Want to know the status of the investment
        Email Id: opsinghal.10]@gmail.com
        phone-[protected]
        ICICI Prudential AMC customer support has been notified about the posted complaint.
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          An amount of 5000 rs is being auto-debited from my savings ac/no[protected] every month 16-17th since Dec'21, for an MF. I wish to make it clear that I have never applied for any such MF, in fact, do not have any DEMAT account with ICICI. I tried multiple times calling customer care, but the process is long and unhelpful. Could be please stop this auto-debit and refund my money back, as I am not interested in any MF investment currently....
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          I am fed up of this behaviour from icici pru team even after lots of follow up and email they have not released my pf amount this is not the behaviour we can accept my employee ID is 5063432 .. kindly solve my issue
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            ICICI Prudential AMC — Folio number 14052927/38 unable to redeem

            I have bought the gold mutual funds from Karvy few years ago.
            When I tried to redeem it using Karvy portal it is giving error saying zero funds available for the foilio.
            After which I have contacted ICICI pru. Who have told me to do the transaction using thier web portal, which is giving a vauge error saying "something went wrong". I have raised this issue mutliple times to ICICI using Email and customer care. They finally told...
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            Change of Bank Mandate in Folio 12718032 and 12713836 cannot be processed due to Account type not mentioned in the written request/cheque/passbook -
            For last one month this request is doing rounds
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              As i taken folio in 2018 july 30th, as icicipru sip long term tak saving benefit. As completed 3 years locking period . But not allowing to reedeem all the units. As stopped paying after 20 months due to job loss of covid situation. Now they r asking to wait another 3 years. For taking my money y should wait another 3 years. Which does not make sense. Total fake commitment by the executive just to achieve there targets
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                Dear team,

                I'm unable to understand what standards you guys are up to... I am requesting for my signed copies of documents and I want to understand on what basis and through What source in MF started.

                Pls address to my exact concern and do not drag and arrange calls from local people I am least interested .
                ICICI Prudential AMC customer support has been notified about the posted complaint.
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                  New Delhi Noida
                  ICICI Prudential AMC customer support has been notified about the posted complaint.
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                    Dear Sirs,

                    Refer subject above and my earlier mail to your registered email ID ([protected]@icicipruamc.com). The redeemed funds have not been credited to my bank account yet.

                    I should have had this amount in my bank account on 29 June'2021 like the ones i received for my Wife and daughter. My bank account is registered with ICICI PRU AMC and should have been directly credited.

                    Expect an immediate revert with details of fund redemption..

                    Regards
                    V.P.Sreejeev
                    ICICI Prudential AMC customer support has been notified about the posted complaint.
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                      I am not able to redeem my units of Value fund series 19, due to very clever malfunctioning of the email & OTP messaging system of the ICICI prudential . Their timing is perfect, the customer receives all email messages correctly at the time of purchase of the units, but at the time of redemption none of their email messages / OTP delivery system works for you . They have their own methods to shift your matured close ended scheme funds to...
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                      I redeemed MF 9715641/25 on 15-Jun at 14:56 hrs. NAV was 14.65 on 15-Jun.
                      Now ICICI gave me NAV value of 24-Jun which is 14.45 threreby giving me 10233/- less.

                      Please honor my redemption date of 15-Jun and credit the 10233/- ASAP to my account.
                      ICICI Prudential AMC customer support has been notified about the posted complaint.
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                        Reg: Folio no. 152114/43

                        Myself ( Subramani K.V. ) and My Mother ( Mrs Kamla Vishwanathan) are the joint holders of the above folio.

                        on 31.12.2020, we had submitted the following documents to your Ghatkopar Office, Near the Ghatkopar Station.
                        Shri Pramod ( mobile no.[protected]) received these forms.

                        1. Name change request duly signed by us along with PAN CARD and Aadhar Card of both the...
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                        I have been receiving emails for Folio[protected] which I have never availed. No response from ICICI prudential team even after mailing them.
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                          Fund name icici mutual fund
                          scheme icici-premier
                          regd folio pg10167949
                          certificate no. 00583538 dated 7th february 1994
                          100 units of rs. 10/-each
                          not in record
                          ICICI Prudential AMC customer support has been notified about the posted complaint.
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