Claimed

ICICI Direct Complaints & Reviews

1.6
Last updated Feb 2, 2023
Complaints 214
Resolved
69
Unresolved
145
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Direct

Having problems with ICICI Direct?

File a complaint and get it resolved by ICICI Direct customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Direct reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jaipajji
Jun 18, 2018
Report
Copy

dp charges deducted by icici without any notice

I have a demat account in icici bank for 3 years now. When i checked my bank transactions and i found that there are 3 debit transaction
1. In[protected] dp chgs till jan-18 — inr 826.00' (Deducted 2 times and refunded 1 time)
2. In[protected] dp chgs till jan-17 — inr 805.00'.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address: Patna, Bihar, 801505
Website: www.icicbank.com

I was doing a transaction in patna phulwarisharif 801505 from icici bank atm on 12 june 2018 at 9pm to10pm for the amount of ₹10, 000 but the amount was deducted from my cbi account i got information through messege but atm haven't dispensed the cash. My ₹10, 000 deducted because of poor supply of electricity source and the atm did not despense any cash amount and the atm power supply is ended during the about to cash going to despense.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pollikrish77
from Hyderabad, Telangana
Jun 7, 2018
Report
Copy

unable to do internet transaction

Address: Hyderabad, Andhra Pradesh, 500072

While doing my trangection it was getting errors "saying that this trangection is disable for this users " I have called customer care five times but issued not resolved, could any one look into this issue or suggest what to do.attached screen shot for u r refence.

My mail id: [protected]@gmail.com
Thanks
Ramakrishna
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Benjamin Christopher
from Coimbatore, Tamil Nadu
May 12, 2018
Report
Copy

cut notes in atm

Address: Coimbatore, Tamil Nadu, 642002

I withdrew money from one of your atms in pollachi (Coimbatore dist. Tamil nadu) this evening (11/05/2018). One of the notes - rs.100/- is completely cut into two pieces but joined together with a tape. How to encash this currency?
Wanted to add the photo if the currency, but the size is too big to be attached.

Barring this transaction, i am highly satisfied with your service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
surinder kundu
from Delhi, Delhi
Apr 16, 2018
Report
Copy

reimbursement of loss

I had obtained a house loan of Rs[protected] Lakhs only) from icici bank
with Loan acct no NHPUN [protected].I had closed the said loan acct after payment of balance amount of Rs 790125 on 05 Jan 18 after due confirmation from ICICI bank home loan branch at sector 14 Gurgaon.I was told to collect NOC and other property documents held with the bank on 12 Jan18. However, there was no response from the bank. Due to negligency at banks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suneell
from Delhi, Delhi
Apr 11, 2018
Report
Copy

cheating and harassments

Address: New Delhi, Delhi, 110085
Website: [email protected]

My credit card no-[protected], icici bank, your credit card department have cheating with me, without my permission policy given and without my permission to being auto debit with my salary account. When i have fight with prudential life insurance co. Reference no[protected], against deposit, he told me i have all amount refunded in your account. But refund balance is no showing in my saving account. He told me you ask credit card...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kamaRaju K
from Hyderabad, Telangana
Apr 10, 2018
Report
Copy

no closure of icici direct account

Address: Hyderabad, Andhra Pradesh

I have requested to close my demat account with icicidirect on sep 15, 2016 at hitech city hyderabad branch. They informed me that the account will be closed within three working days, however, the same has not been closed yet. Further, i had written to [protected]@icicidirect.com along with acknowledgement receipt. However, no reply from their end.
Please help me to close the account and transfer the shares as i am unable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KM15
from Gurgaon, Haryana
Apr 6, 2018
Report
Copy

holding transfer from old demat account to new demat account

Address: Faridabad, Haryana, 121003

Hi, my mother, who was the joint holder in my demat account, passed away last year. Hence i was advised by icici direct to open a new demat account and get the holding transferred there. Since last '6 months', i have been trying to get the same done. I am a wealth client and the relationship manager (Rm) assigned to me was of no help at all. I have made n number of visits to the icici banks, icici direct offices, have had hours and hours...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pravinvg80
Mar 28, 2018
Report
Copy

dp charges on demat account

Address: Pune, Maharashtra

I have been told that there is no charges on opening dmat account since it is complementary with salary account. I been given training on how to do trade. I been asked to purchase 1 rupee share. Every year i been charged for 500 to 900 rupees for this account. I requested them to close my account since i don't use it and i never purchased any share after i purchased as part of training. Icici bank is not closing my account and charging me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sony.joseph
Mar 9, 2018
Report
Copy

closure of icici direct demat account

I have requested to close my demat account with icicidirect on december 15, 2017 at gurgaon branch. They informed me that the account will be closed within three working days, however, the same has not been closed yet. Further, i had written to [protected]@icicidirect.com along with acknowledgement receipt. However, no reply from their end.
Please help me to close the account and transfer the shares as i am unable to sell my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Apurba Sarkar
from Kolkata, West Bengal
Mar 6, 2018
Report
Copy

outward remittance pool account

Address: Kolkata, West Bengal

Hello Sir,

I have done NEFT on 06/03/2018 from my Citi bank account to ICICI bank for
Outward Remittance Account
Account Number: 0035SLORCBP
IFSC Codee: ICIC0000035
amount: RS12500
and it needs to be transferred within 72 hours to the western Union but when I have gone to the nearest branch of ICICI in salt lake sector 1, they told me without a statement of remittance they will not transfer...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Parshuram Pandit
from Dehra Dun, Uttarakhand
Feb 26, 2018
Report
Copy

trading a/c deactivated without prior info and any reason

Address: Bokaro, Jharkhand, 827001
Website: icicidirect.com

My a/c with userid parshurampandit3 was deactivated in mid of january. Since then i am not able to trade or check any fund balance/portfolio. Customer care told there is ekyc pending. Whereas two days back only i received the confirmation mail regarding my ekyc, i have the mail copy.
When contacted to icici home branch, they once again took away all the documents and proceeded with the kyc procedure. Two times they wrongly filled...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SharadDP
from Savantvadi, Maharashtra
Feb 14, 2018
Report
Copy

cheating by icici direct employee mr. vikas singh

Address: 411033

Hi. Icici direct employee cheated with me. Actually i visited direct office in chinchwad due to some account related query. One of direct employee mr. Vikas singh fished & pulled me to take prepared brokerage plan. While giving plan he haven't told me about huge service tax amount. I told him that i am not regular trader, but he had some sweet words and told me we will refund all your amount in case request of refund from you. But they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nirbhaya Kumar Shah
from Thiruvananthapuram, Kerala
Feb 13, 2018
Report
Copy

non trading of through icici direct

Address: 410210

Good value marketing company ltd : 400
Namtech electronic devices limited : 100
Odyssey vid : 400
Dear sir,
Thanks for quick response.
I do not want to trading any more. I want to forgo above share. I am having saving account in your icici bank, a/c no.-. You can deduct present due of rs.826/- from my account. From now on wards, please do not deduct any amount as i am not going to do any more trading.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kc azad
from Kanpur, Uttar Pradesh
Feb 1, 2018
Report
Copy

advance brokerage charged with g. s. t in advance of rs 29500/=required refund.

Address: Lucknow, Uttar Pradesh

Sir,
I have had opened my three in one a/c with icici bank & icici direct vied my s/b a/c no is[protected] opned on 02/mar/17 along with fake user id and password no w1115558 provided by the icici direct aliganj lucknow br which remain inactivated till 17/nov/17 than i approached to mr vishal employee of the same co sahnajaf road lucknow and he activated my trading a/c & debited rs29500/=with out proper intimation and not provided...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raghav mundhra
from Panaji, Goa
Jan 16, 2018
Report
Copy

unspecified lien

Address: Nagpur, Maharashtra, 440010
Website: www.icicidirect.com

There is an unspecified lien marked on my icici direct account since 18/10/17 worth rupees 1, 03, 000. Despite of consistently asking them with regards to the matter that why is there a lien, they are not specifying it. Ot is over one month and i am chasing them from here and there and am calling them and am mailing them but they are not responding.
My account no. Is[protected]
Regards shibani mundhra....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
palanisamy nanthakumar
from Bengaluru, Karnataka
Jan 3, 2018
Report
Copy

spelling correction in the name & address change

Address: Krishnagiri, Tamil Nadu, 635110

I've opened sb account with icici bank hosur branch during jan2006. During that time, my name on the account is mentioned as "nanthakumar" instead of "nandakumar".

In all my government documents like pan card, driving license, aadhar etc., my name is mentioned correctly as "nandakumar'.

I haven't bothered on this difference in spelling and continued the same. Later on opened the icici direct trading account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashishchetan
from Gudivada, Andhra Pradesh
Dec 14, 2017
Report
Copy

charges of excess brokerage on trade

Website: www.icicidirect.com

I had an existing brokerage prepaid plan 75k from icici direct and i recharged another prepaid plan of 100k on 23 oct 2017 before exhaustion of my exiting prepaid plan 75k. As on 25 oct 2017, i had a balance amount of rs 575 in my prepaid 75k whereas my brokerage on 25 oct 2017 trade was much more than that.

As my prepaid plan of 100k was in place before exhaustion of exiting prepaid plan 75k therefore the remaining amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Anuragforovers
from Delhi, Delhi
Dec 7, 2017
Resolved
Report
Copy
Resolved

always manipulate people for open an demat account

Address: 120001
Website: icicidirect.com

Hi everyone,

Icici bank provide demat account through icicidirect.com actually they provide it with your bank account opening kit.
After that they force you through call, sms and letter to your postal address for please use trading account regular basis. It will beneficial for your wealth and growth. I complain many times but never get any reply.
Please accelerate it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Geetika Bhatnagar
from Delhi, Delhi
Dec 1, 2017
Report
Copy

dp charges???

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Ii was told while opening the demat account with icici that there are no hidden charges. However, my account had an entry as below and an amount of 826 rs was charged by icici direct. Can you please explain.
Also i have pre paid brokerage plan for 25000 with you that is auto adjusted for all the taxes including service tax etc. Why are you charging for services twice?
Dmc/in[protected] dp chgs 826.0

Can you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy