[Resolved]  Icici Lombard — ICICI LOMBARD/Case ID # IN[protected] and # IN[protected]

We have submitted 4 nos of claim forms for flight cancellation / interruption in 2 cities i.e New York and Paris for 8th and 10th June 2023.

We have purchased following 4 nos of policies
1. Suket P Gohil policy No[protected] for US
2. Suket P Gohil policy No[protected] for Europe
3. Deepshikha S Gohil under policy No[protected] for US
4. Deepshikha S Gohil under policy No[protected] for Europe

We have submitted following 4 nos of claim forms

1. Claim form for Suket P Gohil under policy No[protected]
2. Claim form for Deepshikha S Gohil under policy No[protected]
3. Claim form for Suket P Gohil under policy No[protected]
4. Claim form for Deepshikha S Gohil under policy No[protected]

Our total claim for 2 cities and 2 travellers is USD 704.3 + Euro 413.03. 44 nos of supporting documents (refer attached) were attached to put forward our case. While we received approval of only USD 206.24 which is not fair.

I request to reassess our case and approve entire expense as claimed.
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Aug 27, 2023
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2023
ICICI Lombard Customer Care's response
Dear Suket,
We apologize for the inconvenience caused. Request you to share your contact details. We will check this from our end and get back to you with an update.
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Thanks for taking forward our complaint. Now I look forward to solving my complaint

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