ICICI Lombard Customer Care

I have purchased one two wheeler insurance from iciclombard gen insurance[protected] bearing policy No 3005/RF[protected]/00/000. Its third party cover valid up to[protected].
policy is not displaying in mParivahan portal.
registration no of my vehicle is Jh 05 Ce 5042.
due to this I am facing hardship.

Dear Sir/Madam,

I (Proposer) have taken the health insurance policy (Policy no. 4128I/IHIN/91710667/03/000) for my younger brother (expired on 17.10.2020) from 2006 onwards and continued to renew till now. My brother got expired on 17.10.2020 due to cardiac arrest and COVID infection. I have submitted the reimbursement claim on 04.12.2020, received at your Hyd claim processing unit and acknowledgment on 11.12.2020. The query received stating the claim form has to be signed by person insured. How such query can be raised when the documents submitted at my end clearly evidences with reasons of death of my brother. This is painful to address such queries after being associated with ICICI Lombard from 2006 onwards. The claim is yet to be settled.

Request your intervention and to expedite the settlement of claim lodged. Facing financial difficulties as I have to borrow from outside to settle the hospital bills.

Thanking you in advance, D. Ramkrishna Rao ([protected])

While driving from Bangalore to Karwar on Bangalore-Pune Highway, the bonnet of my Car got detached from the hook and banged the windshield and top roof. This has caused sever damage to the car Windshield, Roof, Fender etc... I have registered for the claim with number MOT10422396 with ICICI Lombard.

However, after surveying now the insurance company ICICI Lombard has rejected my claims saying there is no cause of accident. The mechanical failure which caused the bonnet lid of the car to get detached due to wind pressure is not considered as the cause of the accident.

I request you to please resolve this issue and help in approving my claim.

This complaint is regarding motor vehicle policy updating in mparivahan websites. I have purchase three years policy but on parivahan websites not showing.

I have not received my claim yet despite waiting for 14 days

My Mobile Number - [protected]

1. The pre-approval of my claim was denied stating that that Covid positive from government was not submitted. Although I had provided the details of the SRF Id and ICMR reference details.

They are finding various excuses to reject Covid claims

2. it is more than one month since I submitted my claim and there is no update as yet.

Their service quality stands to be questioned.

They do not provide timely updates. one needs to follow-up regularly.

The size of a company does not necessarily matter. It is the values
integrity, honesty and transparency that matter.

I sometimes wonder whether it is worth buying an insurance policy if you have to literally chase the company for geting your money reimburse.

The big question is IRDAI doing anything about it.

Dear Sir/Madam,

I had bought the COVID-19 detection insurance for my mother from ICICI Lombard. The insurance time period is 13 June 2020 to 12 June 2021. On 9th October 2020, my mother was detected with COVID by BBMP. On 14 October 2020, I raised the claim to ICICI Lombard, then they asked me to submit a couple of documents (included the COVID positive report for my mother also provided by BBMP) that I have also done.

Now they are not accepting the COVID positive report provided by BBMP, they are saying this report won't work.

Please help me out here, as I am feeling cheated by ICICI Lombard, these people are just making excuses and not responding to mail/phone properly.

Attaching the policy, sample collection report, report given by BBMP for your reference, and the screenshot of the portal also provided by the Karnataka government.

Thanks in advance
ICICI Claim Number - SCM[protected]
Policy Number - COI2006132045236430000397
Insured Name - Veena Mittal

[protected] is my interaction i’d for my claim request and uhid-il[protected] and claim#[protected] is pending and it’s very upsetting to see icici is least bothered to address there cx request

Hi my name is shivam yadav. Iam employee of icici lombard. I work there for three months. Before lockdown everything is good. But after that my manager and tl both harass me. They again and again call me for resign letter. When i regret to do they call me and harass me. I record that conversation. I have all proof. After that when i do not gave resign letter they force fully resign me.

Gas blast in my house 21/02/2020 insurance claim not settelment my claim no - lia[protected] but insurance company not accpted my claim

Honestly telling that you people are not acting faster after providing all doc's sent through mail and hardcopy's and too many calls. I have applied on july 23rd onwards and till zero improvement. This looks your concern fit for nothing. You people are very clear to get premium but reimbursement looks opposite. I am totally got stressed at this point of time due to not happening everything formally at right time. Almost 60 days over... Whats the ans for this?

Regards
K sundar babu

Dear Sir/ Madam, Refer to my canceled policy 4065/ICICILL/[protected]/00/000. I have been waiting for an eligible refund since 10 Jul 2020. However, every time I had been given some reference number and transaction ID but no refund comes. It is requested to kindly refund a sum of Rs. 888.00 at an early basis against transaction ID [protected] dated 13 Aug 2020.

Regards

Ajit Kumar
[protected]