ICICI Prudential AMC — Unit not allocated against deducted amount

Good Afternoon,

Please check thoroughly before responding.

My query against transaction AUTOPAY/HGAGP[protected]ICICPRU/MF/IPDR[protected] which is registered under ICICI Prudential Balanced Advantage Fund DP Growth not under MNC fund which reply I received from your side.

I registered a Monthly SIP for amount 2, 000(Balanced advantage and MNC Fund ) but as per record in my bank one more payment done, (which is not registered) kindly clarify the details of the unit allocated against below detail all 3 transactions.


Statement From : 30/01/2025 To : 05/02/2025 IFSC : YESB0000114
Account No : [protected] (SAVING)
Transaction Date Value Date Cheque No/Reference No Description Debit Fund/Unit Allocation
03 Feb 2025 03 Feb 2025 0000920250203001400005309 AUTOPAY/HGAGP[protected]/ICICIPRUMF/IPDR[protected] 2, 000.00
03 Feb 2025 03 Feb 2025 0000920250203001400002825 AUTOPAY/HGAGP00E[protected]/RMF/RMDIRECT-R48091 2, 000.00
01 Feb 2025 01 Feb 2025 10002573320250201416270 ACH DR TP ACH ICICIPRUMUTUA [protected] MOHIT GOYAL 10 2, 000.00
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ICICI Prudential AMC customer support has been notified about the posted complaint.
Feb 11, 2025
Updated by Alba1986
I have Mutual Fund account Folio Number : 1825 6768
As below statement from bank amount get deducted from my Yes bank saving NRE account which is registered under Folio 1825 6768.
I checked my ICICI pru mutual fund protfolio statement and found not allocate any single unit in any fund.
Kindly clarify and provide detail o[censored]nit allocated under which fund against decucted amount.
Transaction No: 10002573320250201416270 Date : 01-Feb’25
Description : ACH DR TP ACH ICICIPRUMUTUA [protected] MOHIT GOYAL 10

Same amount deducted every month and no unit allocation
 
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