ICICI Prudential AMC Complaints & Reviews

Investment application made in ICICI Prudential Mutual Fund without my consent.

amount of 3999 INR was deducted by a so-called broker with whom I had made no such commitment.

While it is possible to get the refund from their website this is totally unprofessional and unethical behaviour and I require an explanation.

the mail I got:
Thank you for your investment application made in ICICI Prudential Mutual Fund. We confirm that your investment application in ICICI Prudential Short Term Fund - Growth Option under folio no 17076713 has been processed for Net Asset Value (NAV) of 15-Mar-2021.

ICICI Prudential Mutual Fund — Folio No. 5533151/60

ICICI Prudential Value Fund Series 13 Direct Plan Dividend Redemption 04-Jan-2021 Processed 10, 000.0000 11.9524 119522.8

Maturity Money processed but not received even after 2 months.
After repetitive follow-up and complaints also, I get the reply "Your complaint is under process, we shall call you back shortly"

Above mentioned in subject my Policy / Folio No. 838228/41, i have
submitted my KYC documents with FATCA form to your Fort Branch to Mr. Shrikrishna on Monday (1st February 2021), but till now my KYC is not yet updated after 16 days ?? When I have submitted my documents they say within 3 to 4 days it will be done. Unfortunately till now nothing has happened.
Please note i need money on urgent basis because of that i am surrender policy.

Now I would like to know what is the status of my request??? if you
have any query please let me know on my mobile no [protected]

Looking forward to seeing your quick response.

Regards
Praveen Jain

In folio 15772364 on 18th December investment was made from NRE bank account but after switching of funds they put NRO bank account for redemption.
They are not checking the source of fund of transaction ID Transaction ID:15497240.
I have been writing to them [protected]@icicipruamc.com for last 2 days but they keep ignoring.
Today I also wrote to [protected]@icicipruamc.com

I wish to get it redeemed.will you pl send the net value as on today and the process for redemption
Power unit certicate number. 125693 distinctive number 62443701 to 62443800
125694. 62443801 to 62443900
125695. 62443901 to 62444400
Folio number. POG32163

Dear Sir,
My ICICI Pru Signature plan, policy number is 45520654. And writing continuously to get the solution, as the premium is coming very high. Your staff told me, this policy is one time investment and no need to pay any premium. Now I can not pay this much premium at a time.
I didn’t get any message after commencement of my policy because the phone number, email ID was not updated by your sales manager and had put it wrongly.
2. Because of your staff I am suffering now.
3. Because of your staff, till now I didn’t get any policy kit or detail from your office till now.
4. If you can, please help me to shift my policy to any other less than 1 lac policy.
5. If possible, please investigate, why is your staff Samadrita did this to me and left the job ?
If you can shift my policy to other less amount, I will be greatful to you.
With regards

I have invested my money in paytm money app in ICICI mutual fund. After some days of redemption of that fund I have not received any money till today in my account. I check my account balance daily to see my balancing account is correct or not. I have invested in two mutual funds. One mutual fund has given my money back and also I have received the message and mail both that my money has been credited to my account. No message or mail nothing...

Sir.
I am Additional purchase Rs. 5000/- in folio no 16421758/56 not show.
No response in my complaints
Bhupendra shah

I have purchased 500 quantity of MF. The original documents are misplaced and not traceable. I have lodge a local police Complaint. Now what to do ?

Folio No ‐ 5533791

Redemption Request raised on 6th Oct to redeem.
But they credited to my ac after 13 days.

They skipped to process so asked RM that either to stop or they suppose to give me as per delayed higher NAV date.

there was a delay in payout after redemption.

So icicipruamc to provide me interest for the delayed credit to my ac of 13 days or calculate NAV for the credited date and still balance amount to credit my ac.

Regards
Vipul

I invested since sep 2016 till date rs 5000/- per month as sip in this scheme from icici prudential - value discovery growth fund. The fund has been showing very good performance and returns upto 15-18% in the past. However, i have been watching the returns and it has been very low from the investment. The amount invested and after returns, the current value is showing hardly 1-2% return in the span of 4 years. Why is this cheating behavior? I have invested in other similar funds in the past with the other companies and have always got a fair return. The market was a little downside during start of corona, but otherwise it has been performing well. Then why so low returns? Normal bank deposit would have given me a better return on savings. Where is amount invested going? Who is eating up? Please provide a fair response, the trust is lost hence please provide a justified response in favor of customers.

Problem of two times debit is for folio[protected] i.e purchase was
done for ICICI Top 100 fund.
Now Top 100 fund has been renamed as "Large & mid cap fund". It is
one & only one fund under one folio- 8079079.
But you are clubbing another folio-1526903 i.e. "ICICI mid cap
fund" it is only "mid cap fund"
2) Two different funds i.e. "ICICI large & mid cap fund" AND "ICICI
MID CAp Fund " can not...

Dear sir,

I am retired person and have invested my hard earned money to have retirement monthly expenses for my self and family to run the house hold.

The dividend from april to july 2020 month are not been paid.

Made several attempts to report, escalate & re-escalate this to icici mf ceo also but more than 3-4 times they have given standard copy paste answer and no confirmation for dividend date. My condition is very bad suffering on account of non receipt of funds and unable to service my house hold expenses.

Please ensure that dividend is paid each month with immediate effect
And recover the loss of these 4 months funds month as we cannot afford to nav and dividend. Please note that april to july lost dividend has to be covered.

Please help retirees like me to sustain our monthly expenses and
Recover losses for the last three months.

Thanking you in advance.
Rajeev k

I have invested in their equity and debt fund monthly dividend option and they have not declared a dividend for the month of april '20& may 20 as well. Upon asking i got a reply that they dont have distributable amount because of market conditions covid19 etc. And they may or may not declare the future dividends. My complaints :
1) they have not published news on their website regarding skipping of dividends!!!
2) when fund...

The following is the complaint letter addressed to Service Head, ICICI Pru AMC, but unfortunately no reply till date. Also the Customer Care no. is not receiving calls. A Sr Citizen like me is in great difficulty (short of money) during Covid-19 pandemic.
[protected][protected][protected][protected][protected]------
Service Head -(Investment Relationship Manager): Contact no.[protected],...

My icici prudential bluechip fund folio no. Is 14944204/12
I invested 5000 rupees in this fund and proceed redemption at 4 march 2020 but it is no proceed by iprutoch app
Then i proceed switch (That means close)
But it proceed nothing and then i again redeem two time at 5 march
Then again redeem 6 march, 7 march, 8 march, and 9 march
Then the reedem of 9march proceed and the value of nav at that day is very low
But they automatically proceed redemption at 9 march and my amount get 400 rupees less

So this is due to the fraud of this app
I tried redemption process by imobie app and iprutech app but when i call to imobie app customer care then they said about iprutech customer
And i tried it many time but they cut my call all time

Icicipruamc is not able to serve the customers and there is always a problem to invest in the mutual fund thru their website/app
.
I have given on their website multiple times by calling and sent error screen shots, but there is no resolution.

When we want to invest/redeem, the website do not respond, shows strange errors during peak hours from 2pm to 3pm.

They know that they have technical issues...

I lurched a mutual fund policy - Bharath consumption fund . Initial I was told, will give 10% interest and I will get very good returns in a short time . But now it’s Fundvalus is 1 lakh less than what I invested . Right from the beginning, every day fund value got decreased and I was told to wait for 3 months initially . Now asking me to wait for another 3 months .
Almost 5 months going to complete and 1 lakh loss . I was never told about Bharath consumption fund . They themselves put in that when so many options available . I asked them to return my amount . So far nothing happened except waiting for that and losing 1.5 lakhs . Without any reason, why should loose my amount for someone’s benefits. Please seeking your intervention and help me to get my amount bank . Very worst service and policy plans .

Dear sir,
Folio no. 9136151 / 61 of icici prudential balanced advantage fund
—

I submitted my request for redemption of my above mutual fund on 2nd april 2019. First i was informed that there is mismatch of my signature. I am 83 years old sr. Citize. At this age one cannot maintain the same signature. But the characters will be same. However i got my signature verified from tha icici bank manager of the branch where i have a/c. Then again i resubmitted the papers with the verified signature. But still i have not received the redemption amount nor any communication. The amount is rs.5, 50, 000. I am losing interest on the amount due to delay. So please see that the redemption is completed immediately and the amount credited to my a/c in icici bank urgently thanks.
You can send reply to my my above e-mail id and also send msg to my below mobile no, [protected].

C. S. Yami
Import/export consultant
28 landmark, 42 aundh road
Pune - 411 020 (India)
Ph :[protected]
Fax:[protected]
Cell:+[protected]

I had invented in bharat 22 etf with reference no jpnb[protected] on 16th nov - 2017. After several follow up, visiting their offices, speaking to their efficient representatives, logging complain on the effective company website (Request # 7488943: re: request # 7488943) this, so called elite group have still not refunded my amount.

The grand great brand icici