ICICI Prudential AMC Complaints & Reviews

I applied through CAMS for many mutual funds to change bank mandate and tax status through bajaj capital but to my surprise all mutual fund changed the things but ICICI pru mutual fund changed bank mandate but not the status and on correspondence ask bring a letter from bank that Your tax status has changed or u are not NRI. I aske which bank will give such letter? no reply. Whether closed account bank or new bank? No reply. Surprisingly...

Hi Everyone, i am shahul hameed. I am here to complaint on ICICI prudential Mutual Fund because i don't have any policy or any account with them. I am earning basic salary of Rs 15000pm which is sufficient for my basic needs. How could i applied for mutual Fund? I already filed an complaint in ICICI bank but no response. Here is the below sms monthly i receive from them for your kind attention. From:DM-IPRUMF Messge: your SIP purchase transaction for 17.065 units amounting to Dynamic - Regular - Growth has been processed - ICICI Prudential MF. Please take necessary action to save me from this fraudulent. Thank You

!st on 09/04/2011at about 09.53 AM the undersigned received a message from the message centre LM-CAMSSMS vide M-[protected] that his SIP investment has been registered with the ICICI PRUDENTIAL DISCOVERY FUND-DIVIDEND for Rs.1000.00. Again on 08.06.2011 another message was sent from the message centre BV-CAMSSMS vide M-[protected] that your investment under Folio no 5604480/55 has been processed. After a repeated query in the return message the undersigned couldnot inform how without his intimation one investment has been started and why? When I have no investment with ICICI Prudential.

ALL UNITS UNDER PORTFOLIO NO 2610814/17 WERE SUBMITTED FOR REDUMPTION IN 2009 THRO BROKER.
BANK ACCOUNT NO WAS ALSO GIVEN.
NO MONEY RECD IN MY ACCOUNT.
IS THE ACCOUNT ALIVE??
OR THE MONEY CREDITED TO ACCOUNT OTHER THAN MY ACCOUNT???
pls REPLY TO MY MAIL [protected]@bec-group.com

Dear Sir,
I Bhuwan Datt Bhatt having folio number with ICICI Mutual fund (vide Folio No 4310574) I have sent the request to ICICI Mutual fund department to close my account and give the refund to my account where they are debiting on monthly basis through SIP Plan,
they have considered my request and closed my account but they are not giving the refund for the same.
I have contacted them, and send so many mails but they are telling that my signature is mismatched, and i have to send the request again. but how it is possible that my signature is mismatched, as they have considered the request for closing the account and in my application it is clearly written to refund my balance amount to the same ICICI account from where they are debiting on monthly basis.
so i here by requesting consumer forum to help me in getting the refund back from ICICI Mutual fund
I Shall be extremely thankful to you,

Regards

Bhuwan Datt Bhatt
Mo [protected], [protected]
Hyderabad Andhra Pradesh.

Subject: non receipt of redemption: folio 4253730/33

I had submitted my online redemption request for Folio No. 4253730/33 on dated 5.07.2010 for 174.53 Units vide ICICI Prudential transaction number 1145590.

As per the company they takes only 3 working days to settle the account which is not the actual statement and just fake statement because in my case I am still chasing the company for my redempted amount for last 11 days.

When I called at their customer care at [protected] and they told me that my cheque was couriered at my address by their Delhi branch on dated 8.07.2010 and I will receive the same in one or two days.

I again chase them on 14th July when I not received my cheque and asked them whether the cheque was couriered to me from Delhi itself of from some European Country which usually takes 3-4 days to deliver the cheque. Then they lodged a complaint under their reference no. [protected]. I had reported my problem twice at their email ID i.e. [protected]@icicipruamc.com but no answer is received from their end.

Since 15th July 2010, I am continuously chasing them for my cheques & they have only one answer that just wait for 1 or 2 days and they will call me back but nobody is bothering to call me back and to update me on the status.

Under the circumstances, the bank should pay me interest for delayed payment or pass on the benefit of higher NAV as this delay has happened entirely due banks fault

I hope that this case is taken up immediately and revert back to me asap

Vijay Singh Panwar

I have invested in ICICI Prudential Tax Growth Plan under folio no.1429020/49. I intend to redeem my units under said folio. I have submitted redemption request but the ICICI People have rejected this on the ground of signature differ. Again I have resubmitted with signature attested by Bank Manager but again they have rejected saying I have to resubmit the entire documents. When I resubmitted now with full set of documents they dare to reject it again saying signature differ. When i have got the signature attested by Bank manager ( as wanted by them) where is the question of signature differ now?? Now they wants an affidavit on Rs.100/- stamp paper. This is the fraud they are playing with small investors.Their intention is clear just to avoid payment by rejecting redemption on some ground or other. How can they play like this?? I have to teach them a lesson certainly. ICICI is a totally fraud Company, public should be aware of this.

Dear Sir,

My mutual fund below reference folio given redemption on Jul 09 till now no idea where the fund money is there. MF they sent below reference to Canara bank but the canara bank sent back the fund to same sender. Simultaneously suffering in all the way.

My foilo no.1270057
my complaint docket no.[protected].


ICICI Prudential Services Industries Fund - Dividend Option
Redemption
06-Jul-2009
549.79
9.13
5,006.58

ICICI Prudential Power - Dividend
Redemption
06-Jul-2009
235.07
12.84
3,010.34

So far I sent lot of mails letters and bank reference along with statement for non receipt of money.

Kindly do the needful.

R.Jaichandran



for example one mail attaching.

Dear Madam/Sir,


After receiving your mail same I have forwarded Canara Bank Customer Adalat.
They have given reply mail which said already send back by same reference number.

Is there anyone to help me to get back my hard sweating money which I saved and invested.

No courtesy to help anyone to the customer care department who's doing the followups by mail, toll free number and letters since Aug 2009 onwards.

please help us to the pity customer

R.Jaichandran




Dear Madam/Sir,


After receiving your mail same I have forwarded Canara Bank Customer Adalat.
They have given reply mail which said already send back by same reference number.

Is there anyone to help me to get back my hard sweating money which I saved and invested.

No courtesy to help anyone to the customer care department who's doing the followups by mail, toll free number and letters since Aug 2009 onwards.

please help us to the pity customer

R.Jaichandran
Note: For Rs.8000/-not possible to come to Mumbai HDFC bank and Canara bank for
investigation which is not my mistake. My mistake is only I have done mf investment.

--- On Wed, 24/3/10, TECH MGMNT SECTION C O COIMBATORE <[protected]@canbank.co.in> wrote:


From: TECH MGMNT SECTION C O COIMBATORE <[protected]@canbank.co.in>
Subject: Re: Non crdit in my NEFT Fund to SB account No.[protected]
To: "jaji deepak" <[protected]@yahoo.co.in>
Date: Wednesday, 24 March, 2010, 2:28 PM



MESSAGE FROM T M SECTION CO COIMBATORE
==========================================
DEAR SIR,

PLEASE REFER THE TRAILING MAIL WHEREIN WE HAD INFORMED THE STATUS OF THE TRANSACTION AND HAVE
REQUESTED TO TAKE UP WITH THE REMITTING BANK.
WE ONCE AGAIN WISH TO INFORM YOU TO TAKE UP THE CASE WITH THEM.
HOWEVER WE HAVE TAKEN UP WITH OUR HEAD OFFICE TO HELP YOU.
IN CASE ANY POSITIVE DEVELOPMENTS WE SHALL INFORM YOU.
RAJARAM R
SENIOR MANAGER
T M SECTION
C O COIMBATORE
PH[protected]/2540656
CELL [protected]
EMAIL: [protected]@canbank

- On Wed, 24/3/10, [protected]@ICICIPRUAMC.COM <[protected]@ICICIPRUAMC.COM> wrote:


From: [protected]@ICICIPRUAMC.COM <[protected]@ICICIPRUAMC.COM>
Subject: RE: RE: RE: Fw: RE: RE: RE: Re: Redemption status[protected] service ticket no. [protected]
To: [protected]@yahoo.co.in
Date: Wednesday, 24 March, 2010, 9:51 AM





Dear Investor,

Thank you for writing to ICICI Prudential Mutual Fund. We regret the delay in replying to you.



We wish to inform you that the redemption dated July 06, 2009 of both the schemes under folio number – 1270057/86 has been successfully transferred to your bank account.



So we request you to check your bank account and contact your bank for the details related to redemption amount with the help of attached document.



For any further assistance, kindly contact us on our customer care helpline at[protected]BSNL/MTNL lines) or[protected]non MTNL/BSNL lines) from 9 am to 6 pm, Monday to Saturday. Alternately, you can also email us at [protected]@icicipruamc.com.



Warm Regards,

Subbulakshmi Nainar

Customer Service Executive

ICICI Prudential Mutual Fund

To know your Portfolio value SMS BAL to 56767234

I have a ICICI pru mutual fund with folio no:3421584/79 which was done thru Relaince money for an amount of Rs15,000. I've been trying to redeem the same for the past six months, but either Reliance or ICICI pru AMC are not proving proper solution to redeem. Its quite pathetic that I've been directed to ICICI pru customer care by Reliance money and vice-versa. This is happening every time with me. ATlast reliance money has taken a request and reverted that it is ICICI Pru AMC that need to be taken care of this folio.
I'd regret the way the things are moving for a simple folio.
Request the concern to take care of the issue on priority to get the funds redeemed.

Regards
Balaji
[protected]
[protected]

Complaint No [protected] (ICICI Mutual fund)

In spite of SIP cancellation with effect from 11th Feb 2009, Rs 1000.00 per month were deucted by ICICI Mutual fund from my account, for one complete year. Total Rs 12000.00 were additionally deducted from my account, and I got RS 7000 refund till date, after repeated follow ups.

I had to submit a letter to my bank through ICICI Mutual fund office, to stop ECS. Till date, I have not received any written letter / mail from ICICI Mutual fund, indicating the time frame for resolving the problem.

Full View
RE: non receipt of redemption: folio 3135600/66
...
From:
"[protected]@ICICIPRUAMC.COM" <[protected]@ICICIPRUAMC.COM>
...
Add to Contacts
To: [protected]@yahoo.co.in

Dear Investor,

Thank you for writing to ICICI Prudential Mutual Fund.



We like to assure you that we are working on the issue and will revert to you shortly with an update on the status via [protected]@icicipruamc.com.



Please note that your issue is being followed up through Service Ticket Number – [protected]. We request you to mention this ST for any enquiry on the status of this issue, in future.



For any further assistance, kindly contact us on our customer care helpline at

[protected]BSNL/MTNL lines) or[protected]non MTNL/BSNL lines) from 9 am to 6 pm, Monday to Saturday.

Alternately, you can also email us at [protected]@icicipruamc.com.



Warm Regards,

V. Kavitha Nadar

Customer Service Executive

ICICI Prudential Mutual Fund



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Original Text
From: [protected]@yahoo.co.in
To: [protected]@icicipruamc.com
CC: [protected]@icicipruamc.com
Sent: 03.10.09 17:54:02
Subject: non receipt of redemption: folio 3135600/66

I had submitted for redemption folio no 3135600/66 on 16/9/09. Till date I havent received credit into my account.

When I called your toll free no, they informed that there was a possibility of rejection of ECS and that they would get back to me.

Nobody had bothered to revert back to me or inform me about it.

I find that settlement which should ideally done in T+2 days has reached no where.

Under the circumstances, you should either pay me interest for delayed payment or pass on the benefit of higherNAV as this delay has happened entirely due your fault and that since the SIP instalement was debited to the same bank account, I see no reason whatsoever that credit should be rejected.

I hope that this case is taken up immediately and revert back to me asap.


Chitra Sundar



No Reply is received even after 1 month. Such is the lax attitude of ICICI Prudential Mutual Fund. They seem to evade telephone calls and provide alternate email ids, even when we wish to escalate our complaint and send it to some higher authority than the normal email id [protected]@icicimutual fund.

Dear sir ,
Invested about 50,000 rs a year back and so far not recived any kind of statement from above company

i have taken icici prudential fund on SIP for Rs.5000 in the month of march 2008, but till now i have not received any statement from icici, please telll me how to find my account statement, i dont even have the folio number, but i have the check no. please help me.

People must think many times before keeping money with ICICI MF. Their office can lie, misguide and even ask and even unduly harass you. I had submitted for redemption all units in "income multiplier Reg plan (folio1398376/25) in their Borivali(West) centre on 11-07-09, 09:11:01 hrs and thought the much touted SEBI/MFAI etc's drum beating would bring the cheque to my door did not work till 19th July 09. I have written then in their "contact us " in their official web-site (to avoid the nuisance of ICICI MFcall centre), and they did not contact till now[protected] hrs). I had visited then personally to their Borivali office today(21st ) in the morning & the lady told me after quite a bit of verification that the cheque has been already credited to my bank A/c [which I visit on line regularly] and when I had doubted, she had noted down my tel no.(another addition to their tele-business hope) and spoke in the afternoon that my cheque is with her .I can collect. She had asked again many unnecessary questions .leave apart an aplology, and delivered the cheque . She had asked me finally that who had signed my redemtion? . Though I am not certain that any actions are ever taken on consumer complaints[funnily, ICICI advertises in this web page too). But I request would be subscribers must understand the ICICI's anti people culture. On the 11th day they are giving the redemption proceeds and that too you are to pursue otherwise like mean traders they would say any excuse on your face . If you are weak, they would take offence.
Anyway this is expected in a Country where milk is adultered for hundreds of years.