ICICI Securities Complaints & Reviews

I have opened a trading account with icici securities in 2010.in the first instance icici securirities need to provide and supply transfer forms at the time of opening of account, which they did not do till date. When i approached their customer care and raised the issue, they have said that no booklet was issued since opening of account and they will make a request for booklet and charge me. I disagreed with the charges being levied as it is mandatory for the depisitory participants to provide the transfer booklet free of cost at the time of opening and subsequent request is chargeable which i told them. Since they have failed to provide the booklet at the time of opening, it is their duty to provide the booklet free of cost now and how do they expect to transfer the shares? Charging my account with applicable amount +taxes is ridiculous and just looting / robing the customers (Irrespective of amount). The banks will give first 10 cheque leaves free of cost at the time of account opening and the dp is also just like that.
When i wrote emails to waive the charges the customer care executive confirmed that no booklet was issued since account opening and waiver is not possible. How can this be?
I advise the competent authority to look into the matter n resolve the issue and it is the sole responsibility, which is mandatory for a dp, to provide the booklet free of cost at the first instance/account opening (Which in my case the dp-icici securities failed to do) and charge subsequent requests.
An early resolution of this grievance is highly appreciated.
Regards
Anjani kumar
[protected]
Dp icici bank / icici securities - in 302902
Clent id 49061428

Hi team,

Below mentioned number from icici card protection vendor [protected] getting missed calls every 3hour.
25sept 12.40pm missed call,
26sept 12.55pm spoken 43seconds,
27sept 11.53am missed call,
27sept 3.31pm spoken 27secounds,
27sept 4.44pm missed call,
27sept 6.38pm missed call,
27sept 6.41pm 0seconds,
Missed calls 28sept 9.58am
I have attended the call by 28sept17 -1.17pm 2mins 25seconds and informed to one of the tellcaller than i am receiving calls from this no and informed to trai. Then i informed to update my no in do not call.
She said ok.

Again i'm getting missed call from same no at 28th sept 17 4:49pm.

I need entire voice recording for my number on this dates and tellcaller details.

Want to know who is calling me again and again after clearly informed last weeks also informed the same card protection not required.

Last 15days i'm getting more torture from this number.

When i am investing online through icicidirect in mutual funds of different amcs there is no options for investing in "direct type" mutual funds of different amcs. So an investor is not free to invest and when every "direct type" mutual funds yields substantial amount in the long run. Icici securities may take brokerage but can't block any one investing some funds by deliberately omitting it or allow demat account holders to directly purchase from amcs through the demat/trading account as after all the depository is here nsdl.

Sir,

I served your company for 6 months from august 2015 to feb 2016,
Now i am working with other co.

Emp id 727099

I want to transfer my icici pf amount to my new company's pf account online it is showing that
1. Gender is missing
2. Employer has not made a payment in my pf account.

Its creating problem while i am transferring and trying to withdrawal pf amount

Kindly look into the matter.

Dear sir,
I am holding two certificates of money multipliers bond - 0339 - mmb - two with following particulars with redemption date 28.04.2017. As directed by icici bank i have forwarded these certificated to maratha mandir annex address as mentioned in the certificate but same have been returned as undelivered.
Bondholder no[protected]
Certificate no - 9908 and 9909.
Distinctive no[protected] &[protected]
Date of issue - 28.04.1999.
My mail id is [protected]@yahoo.co.in
Mob - [protected]
Kindly advise how to get the redemption money.
Thanks and regards,
Y k parashar
New delhi

Dear sir/madam,
Pls find attached form of avenue supermart ipo application no 32849528 for shares 50 amount 14950 submitted in icici securities on date 8th april 2017. At the time of allotment i had come to know about non receival of shares.

After discussion from icici securities office i had come to know because of not bidding of my application from icici securities. I am not eligible to allot shares. With regards the same icici securities revert for compensation from last three months

Finally last thursday officially icici securities revert they were not process for compensation.

Kindly look in to the matter for compensation for the same.
If any query you are free to contact me on[protected].
Pls kindly do something as early as possible.

Thanks,

My self shivam jaiswal, for icici secursiteis i am doing buisness with equity market, while taking order they never pik call when custumer are on loss even they put custumer call on bzy tone or some mode which never connected. I m cointuesly calling to place order or sell order they nevr try to call us or pik phone. I tried for almost 1 hour but de didnt response. They r not ready to hear from custumer. Very rude behaviour
Regards
Shivam jaiswal

User-shivamja
Mob-[protected]

I am ashwas varma for the last two month i have given a complain to icici greviance dept with copy of the web site where my mobile no given in icici securities site and i have been receiving several calls in my mobile but still it is not removed from it
I will have give now legal notice through police if this not
Sorted out immediately
I had also send screen shot to headservice quality ms shikha kapoor on 6th feb 2017 sr no iciic care[protected] but no response till date
Awaiting your immediate reply

Ashwas varma 9
[protected]

ICICI DEBIT CARD FRAUD DONE ONLINE SHOPPING DONE ON OLA CABS
I was in my Native - When woke up in the morning I saw a transaction done of Rs. 10, 000 and Rs.10, 000 through my debit linked to my ICICI Bank Account.
“Dear Customer, You have made a Debit Card purchase of INR10, 000.00 on 30 Jan. Info.VIN*WWW OLACABS. Your Net Available Balance is INR 1, 30, 629.20.”
" Dear Customer, You have made a Debit Card purchase of INR10, 000.00 on 30 Jan. Info.VIN*WWW OLACABS. Your Net Available Balance is INR 1, 20, 629.20., ,

Immediately I called the call centre number mentioning about the fraud transaction... They asked me to send the Dispute form and front side copy of My Debit card
I sent the scanned copy...
Was given a complaint number SR[protected]: Dear Customer, Dispute for INR 20, 000
Now after a week message sent. - Dispute for INR 20, 000 has been declined as the transaction was authenticated with a 3D Secure PIN.

I was feeling helpless.. How the transaction is done on ola cabs with 3 D secure when I had never purchased anything from ola cabs using my Debit Card...

The card is with me and there is no gross negligence.. No one is aware of my pin no.. How can anyone get my 3D Secure pin..

I called the officer and asked if I can speak to the Fraud team to clarify about the transaction, my request was denied

It seems there is no security online and fraudster are doing fraud.. No one taking action and customer are suffering and losing their hard earn money.
I think icici bank doing this and cover it's loss. Many cases is happen daily by icici bank customer.

Applicants
Shambhu Ghosh
Mo no. [protected]

I Preeti Sharma applied for home loan at ICICI Janak Puri, New Delhi branch & was approved home loan for 27 lacs. The loan was to be disbursed on 7.12.16. Sale deed has happened on 7.12.16 & this day loan disbursement cheque for Rs.27 lacs handed over to seller. However its shocking to note that Rs.7549/- has been charged & debited to my standard charterd account towards interest for the period 24.11.16 to 30.11.16. On making complaint ICICI loan branch says they will get it reversed. But nothing has happened so far. This is clearly a case of cheating & I would like bank to conduct vigilance enquiry into this lapse. Also reverse the interest charged to me. In the absence of any reply by 20.12.16, I will escalate the matter to Ministry of finance & RBI.

[protected]@gmail.com

I chintan Madiar submitted documents to MS. Shrutika Sikarwar at Dombivli (W) Branch on 1/12/16 my pancard copy, Adhar card copy as well as cancel cheque of bank of Maharashtra for new linking bank accnt. But since last week I didn't got feedback.Even i had kept CC to concern employee but no revert till now. What kind of employees are working in this organisation.
Even i send E-mail to helpdesk thrice rather then asking in your organisation about the process you are asking me the status. It's very shameful to say that this kind of process is going in organisation.

I am a customer of icici bank for the last 19 years. I have both nro demat account (Non repatriable) and nre demat account (Repatriable)
Arn no. [protected]. I sold 19 shares of shree cements ltd. From my repatriable demat account - these shares were transferred into my repatriable demat account in 2006 by my broker and i sold them now after
Keeping them as such for 10 years. All these 10 years, the bank did not question whether they were repatriable or non repatriable, yet when sold now they asked me to provide proof of their repatriability that these were acquired with convertible foreign exchange. The bank says, they ask for proof when these are sold. Yet, someone from the deptt. Says, i should prove because these came from broker's account with stock holding corpn in 2006. Anyway, i have told them that these were not a fresh purchase but unsold lot out of 500 shares returned to me by my broker in 2006 as unsold. I gave 500 for sale but he could sell only 50 and returned 450 back to me. No cash transaction took place. The shares were returned by my broker to the same account from where they came. My pins account has been opened in 2016.In 2005, i was using my own nse/bse broker who was also a member of the exchange and authorized to deal with such transactions. Despite the fact that i have given them full proof, no one in icici securities is prepared to listen to me, nor do they reply to my complaint. Yet, they have gone ahead and credited the proceeds to my non resident ordinary account instead of non resident external account
Although the shares sold were fully repatriable. Please investigate. I am disgusted with this treatment and do not know who to look to for redressal of my complaint.

Hello, I want to do complain against ICICI security relationship manager M I Road Jaipur branch Mr. Myank. I started new work and didn't have experience. I totally depend on relationship manager Mayank Pardiya. he was guiding me I followed his instructions. Some days ago China devaluate his currency and value of currency increased and that time I sold 20 above lots of pound and 20 above lots euro. after to sold lots currency price went more high and high and that time my loss increased continuously and to make position system automatically cut lots. and still thats time prices going high but I don't understand all these things if I knew I buy that time all lots and try to avoid too much loss. but that time my relationship manager didn't guide me properly. I mentioned 2 contact no. he said he tried 4-5 times to my one of number some of issue it was dead that time then when I provide 2 contact no he was responsible to inform me on another no. some times when one of no switch off then he usually call on another number but that day he didn't call on another no and currency went up so high and I made a big loss his irresponsible behavior make me loss. when I asked him why he didn't call on another no then he didn't gave any appropriate answer and he didn't admit his mistake. Just a simple thing if we have 2 contact no and customer's loss situations increasing continuous high then that time if one of cell is off then manager responsible to inform on another no and stop to make a big loss. I said all these thing to him but he didn't admit his mistake and misbehaved. then I complained about him to his senior Om Prakash but senior favored him and senior didn't give satisfied answer. I faced 1.6 lack aprox loss to irresponsibility of account manager. I want to know who is responsible for my loss which made irresponsible behave of RM. now I contact to you and want to know how to you sort it this matter.
I have already complain in customer care and head service department but still didn't get any response. I hope you resolve this issue asap

Thanks
Pooja Ghiya

I am customer of your bank and of your d mat account. I am satisfied with your bank but I am not satisfied with your d mat relationship please close my d mat account so that I can easily find another option to do trade

I had given the trading request with complete documentation on 19-Nov-15 however the representative Mr. Shantanu submitted the same to the branch office on 21-Nov.The trading account was opened on 24-Nov-15 however the cheque of Rs. 1 lac has not yet presented till date and i was told that chq would be cleared in 4 working days. Due to this delay there has been financial loss in stocks.

Respected Sir, I have demat account with Icici Securities & from that I have running / active PRAN account. (details given below) However my PRAN account got freezed due to not contributing enough during FY 14-15. I requested for unfreezed my account by due course along with cheque of Rs 622.80/- to NPS Pool account. That transaction was completed on 15.06.15. Eventhough my account status is shown as dormant i.e. freezed. I tried to call ICICI securites customer care number but all numbers are busy & they do not taking complaint via mail. So I request you to please unfreezed my account. Demat No : [protected] PRAN No :[protected] Thanking you

Regarding Non Receipts of redemption proceeds of Tax Saving Bond -022001-TSB I hv 4 certificate of rs5000/- of icici CERTIFICATE Number- 163980 bondholder number[protected] with distinctive numbers[protected] OF 4 each. I HAVE THE ORIGINAL BOND WITH ME .PLS ADVISE HOW TO PROCEED, Regards, SHASHI BHUSHAN SINHA

Dt - 22/01/2015 M/S ICICI Securities ltd Kolkata Dear Sir, Re : Redemption of GOI Bond 8% GOI (Tax Free ) bond 2002, Date of Maturity 04/03/2008 Purchaser - Mr A C Gupta Bond Ledger A/c –ICI[protected] Certificate No & Date 25838 dt 04/03/2003 for Rs 100000/- I have purchased the above bond in 2003 from Baroda office . The said bond has fallen due for redemption on 04/03/2008. Meanwhile I was transferred from Baroda to Kolkata & I had written Letter on 16/03/2010 to M/S Computer Age Management Services- Unit ICICI Bank Ltd – RBI relief bond at 609, Anna salai, Chennai – 600006 for redemption request. The said letter returned back undelivered. I have recently visited your Gariahat & Jadavpur branch but they are unable to proceed as they told me that securities are dealt at some specified centres. I have got original bond with me. Please guide me how I can obtain redemption payment at the earliest . Thanking you Yours faithfully ANUPAM CH GUPTA Mail address anupam.[protected]@gmail.com or [protected]@bankofbaroda.com

I have one ICICI Money Multiplier bond of face value 1, 00, 000/- issued in 1998. I want to know the redemption price of this now since there is no communication from ICICI nor any contact details or any information on the net. I want to know the procedure of Redemption

Hi, I had opened a Demat account with ICICI Securities in Vashi, a personnel named Udit Verma had come with the relevant forms to open the account with mountains of promises that seemed hollow by now. As usual he committed a blunder by changing the surbame of my wife as my surname. I had reported this issue several times to Udit, followed by a number of emails were sent to him, ICICI Senior management and also Mrs.Chanda Kochar. To date, neither any action has been taken, nor I have any clarity as to by when this issue will be sorted out. I was given a date of action to close this issue was 21 Nov EOD, but today is 24 Nov, and still there is no answer from Udit Verma. Instead of getting this corrected, he is calling us and asking us to call helpdesk and get this corrected. I wonder what kind of personnel ICICI Securities is hiring, absolutely no professionalism, how could my wife's father's surname is changed as my surname? What kind of logic ICICI Securities adopting? Can anyone clarify from ICICI Securites? Quadras