HDFC Securities Customer Care
HDFC Securities Limited,
Customer satisfaction rating: 4%
Submit a Complaint
169
COMPLAINTS

HDFC Securities Customer Care

HDFC Securities Limited,

TwitterFacebookLinkedIn
Address
Trade Globe, 2nd Floor, Kondivita Junction,
J. B. Nagar, Andheri Kurla Road,
Andheri (E)

Mumbai
Mumbai City District
Maharashtra
India - 400059

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
67
down
24

Customer satisfaction rating
4%
Complaints
169
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

HDFC Securities related photos (9)

HDFC Securities Complaints & Reviews

Sort by:

HDFC Securities — unauthorized deduction of money for pro-terminal & bling and no activation of pro-terminal

 Maya Sajeevan on Jan 13, 2018
Dear sir,
It is observed that following amount was deducted for bg hsl value account
Charges

Rs 2358.82 was deducted from a/c on 08/01/2018
Rs 4718.82 was deducted from a/c on 09/01/2018

You are requested to revert the both amount to my a/c immediately.
How can you deduct amount two time for same item.
You are required to clarify why it happened
I had sent the details of grievance by email to customercare @hdfcsec.com on 9/1/2018 and 10/1/2018 and reminder was sent on 12/1/2018 and even i called hdfc cochin office no.0484...
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — absolutely pathetic service

 manishmd on Jan 12, 2018
I am a regular in terms of doing f & o from your company, but it seems u guys are taking all this for granted. My account is in garia branch kolkata and it has happened many a times is that when i want to sell a particular stock your staff say we are facing technical issues so pardon us for some time and i suffer huge losses because of that..

I know hdfc security charges a lot as far as margins are concerned but in return we expect a better and fast service, but what we are getting is absolutely rubbish....
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — unauthorized opening of demat account and transfer of funds

 Rituparna Barooah on Jan 11, 2018
Demat account was opened without my authorization and signature in march 16 and i was not aware of the entire happenings till much later. It was obviously done with information being leaked by some bank officials. I was never provided a client list or welcome kit ever. On being asked the standard reply was 'this can happen' but my request to close the account is still on process.
There has been some deduction of charges due to low balance due to unauthorized transactions.

Kindly provide the client list immediately so that i can transfer the securities to some other demat account...
Complaint comments  Read comments Complaint category Banks

HDFC Securities — trade and demat account mapping or transfer

 BASAVARAJU AP on Jan 10, 2018
To,
Indian Consumer Complaints Form
Dear Sir/Madam.
I am Basavaraju AP, I have Trade (Tade Ac id[protected] and Demat Account in HDFC Securities. I submitted the Trade and Demat Account application in HDFC Bank Ltd - Bangalore, Vijayanagar branch. But this my ac is situated in Mumbai, so from two and half months I am requesting to them to transfer or mapping my account to Bangalore, Rajajinagar branch. But still they are not done....
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — hdfc mutual funds

 chat2amit on Jan 4, 2018
Hdfc mutual funds are worst mutual funds..
The fund managers of hdfc are incapable, inefficient, extremely foolish and perform below other funds..
Hdfc mip which i invested gave em a negative return despite a;ll equity and bond funds performing nicely.
I took a lesson of never investing again in hdfc mutual fund.. My life time...
I advice the same to my family and friends... That never ever invest in hdfc mutual funds..

My bad experiences..
1) negative returns in mip
2) below par performance in other equity funds
3) hdfc switch from...
Complaint comments  Read comments Complaint category Business & Finances

HDFC Securities — regarding deduction of money with no reason

 Sikharwar on Jan 3, 2018
I have done trading today. I had purchased 83 shares of comnifeqnr 59.45 and 59. 50 and sold at 61.1. I am in profit as per your trading report but still you have deducted my 867 rs from my hdfc bank account. My email id is singh.92sanjay@gmail.com. Please revert back my money and give my profit back to me. Otherwise i will close my demat account. Please let me know what else you need further as for proof?...
Complaint comments  Read comments Complaint category Banks

HDFC Securities — I'm complaining about sell price

 njain103 on Jan 3, 2018
I have sold shares of d. P wires on january 1, 2018 when sell price of share was 85.80 per share but contract note has been issued with sell price of 80.2 per share. This is really injustice and i'll have to lodge complaint with higher authories, if not resolved.

Request you to kindly thoroughly investigate the matter and resolve the same to the earliest.

Thanks...
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — complaint against excess brokers derivatives - option trading

 rcgowda1982 on Jan 1, 2018
Hi,
My self mr. Chaluvegowda, r and i have trading account with hdfc securities and while opending my trading account agreed to pay/charges rs.100/- each side trading of option contract, when i started to trade option contract hdfc securities charging 1% of brokarages on turnover amount & top of that sebi cess & gst charging.
Please requesting to hdfc securites to revers excess charges alongwith tax part & refund me the difference amount as agreed charges.

Regards,

Chaluvegowda. R
Trading a/c no-a10100824...
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — wrong practice by hdfc bank

 milan navinchandra mehta on Dec 14, 2017
My mother expired before 5 years, we deleated her name to hdfc account but her demat account still live and her fund value is zero only one script and this script is suspended in bse and nse.

Every year hdfc deduct 1000 rupees to my father account for depository charges of my mother demet account.

This is wrong practice from hdfc bank can i go for consumers forum....
Complaint comments  Read comments [1]Complaint category Stock Market

HDFC Securities — case id : 01137677

 bmshah156 on Dec 14, 2017
I have opened 2 demate accounts 2 month ago with 1200 rs advance brokerage name. Till now i am hdfc dealer is not abe to map my acount. Could you please let me know how to close this accounts and how i can get refund of this account. Its waste of money. Now every day customer care officer says within 24hrs it will be done. Since now not happended. So please let me know how we can close this account. And initiate refund also...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

HDFC Securities — trading application and service provided

 kishore Makhija on Nov 29, 2017
My name is kishore makhija with dp id 2453658, today i executed trade in derivative for bharti infratel order id [protected] as i wanted to close my trade i put an closing order id [protected] but after that i wanted to modify my order as position was in gud profit but was getting error as exch is down, i called the person who executes order he said he can't do anything as system is not working properly, i was not able to do anything was just reply as we are sorry sir, but now my trade is open and i am in loss, who will bear the loss, and they are charging more for their services and not...
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — money deducted

 shuvam jha on Nov 23, 2017
I opened my hdfc salary account in hdfc ramanujan it city chennai branch. While opening my salary account they automatically created my demat account saying that its compulsary and only one time charge is there (1000 deducted at starting).
885 amount was deducted from my savings account on 10th nov 2017 as charge for my demat account. But at the time of opening of account hdfc person told that this account is lifetime free for it employee and no charge will be there in future. Now they are saying that its a amc. They gave me the wrong information that its lifetime free for it employee....
Complaint comments  Read comments [1]Complaint category Banks

HDFC Securities — send my credits

 Temple run on Nov 23, 2017
Ello sir,, every time i am not getting emails details about my account number since march to august 2017,, no any transaction amount credited to my account,, but they hold all my profits still now,, in f&o market and fut options market derivatives account please verify it throughout my account number[protected],,, thanks lots,, why you are holding all the amount with out any information and without my knowledge,, each an every time customer care people giving different answers and different information every calls, since past 8 months without my knowledge they hold all my profits still no answer...
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — unauthorized sms charges debited

 Mukkath on Nov 21, 2017
I have a trading account with hdfc securities which was recently opened by me. I received a call from their office asking about activating of sms alert charges and that a representative will visit me shortly to explain the details & charges for the service. I waited for someone to come & explain the details, however, no one came. On the next day, i noticed that a charge of rs 2075.32/- had been debited from my bank account towards sms charges by hdfc securities.

I have not approved this transaction, nor did anyone explain it to me. I have called & informed hdfc to withdraw this service...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Securities — frivolous charges levied on inoperative demat account

 Salendar Nara on Nov 21, 2017
Dear team,

Iam holding the dmat account with hdfc bank opened in 2015 and inoperative since 1 year but deducting the annual charges, i requested them to close the account on 08nov2016 but replied that mail has to be sent from the registered mail id, i am requesting the same through registered mail id only but they are not accepting my request with the same reason. Recently i contacted the dp operation team in hyderabad and realized that "at the time of account opening they wrongly updated my mail id and requested them to change the same on immediate basis after regular followup done...
Complaint comments  Read comments [1]Complaint category Stock Market

HDFC Securities — dematerialisation of gold bonds and mutual funds

 santhivinnakota on Nov 20, 2017
Hi!

Following the advice from mr. Karthickraja, financial advisor, at hdfc bank branch k. K. Nagar, chennai, i invested some money in sovereign gold bonds,
A life insurance policy, and a few mutual funds more than an year back. Following his advice again, i opened a demat account with hdfc securities
And made more investments. I have been requesting him to get the initial
Investments to dematerialise. For the last few months, he has made me run from pillar to post. I have submitted request letters, copies of my pan card, and other supporting documents more than...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Securities — take a look briefly

 Temple run on Nov 16, 2017
Ello sir,, i saw your message and my account statement ledger, please verify it, i said take look ledger copy between march to august months - 2017,, i have lot of gain profit but there is no response answers and account details also,, last week one women talk with me they will credit all balance amount in account within two days but not yet received,, in customer service every time i talk with them each an every person giving different information,, very worst service, please take a look my account details between march to august months-2017,, my account id[protected],, in the trading periods between...
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — account is disabled for more than 6 months

 Vaishnavi Bala on Nov 14, 2017
I opened demat account in the month of august - 2016. It got disabled 6 months back. I got a letter from hdfc securities - to sumbit my kyc form. I have submitted twice but the account is still disabled. I also approached my sr. Relational manager (Chennai) but he is asking me to pay rs 1299. The question is why should i pay again? The mistake is in your side. I would definitely say this is the worst trading portal in india....
Complaint comments  Read comments Complaint category Security Services

HDFC Securities — unauthorised selling of shares

 BSG Siva on Nov 13, 2017
I thought of opening demat account with hdfc securities. They told demat account opening charges will be rs 1250. I further asked them whether they can sell shares without client consent. They told that they will sell the shares without client consent. I am worried about their reply. If they sell my shares and make loss what will be the solution?. Please clarify....
Complaint comments  Read comments Complaint category Banks

HDFC Securities — enquiry my details

 Temple run on Nov 11, 2017
I am muthulakshmi. I am doing hdfc securities derivative account. Demat account no is 59696364. I have pending payment still not yet received. When i receive sir??? My mobile number is-[protected] thanks lots,, pending payment in my account, since last 6months, i do know i am not getting any proper account details and information about my pending,, please clear it first, i lost my interest
My account details,, hdfc securities trading account id[protected],, i am doing my trading in f&o, derivatives account trading,, please send me derivatives account details also contact phone number,,...
Complaint comments  Read comments Complaint category Stock Market

Recently Discussed

(2 minutes ago)
Vodafone
incorrectly charged for international roaming
(3 minutes ago)
Oxigen Recharge
fraudulent transaction
(8 minutes ago)
JustDial.com
pendrive lost
(12 minutes ago)
BSNL
Landline complaint with Broadband
(13 minutes ago)
Pancy Deal
return product

Featured Complaints

www.bdomains.com