HDFC Securities Customer Care
HDFC Securities Limited,
Customer satisfaction rating: 3%
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COMPLAINTS

HDFC Securities Customer Care

HDFC Securities Limited,

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Address
Trade Globe, 2nd Floor, Kondivita Junction,
J. B. Nagar, Andheri Kurla Road,
Andheri (E)

Mumbai
Mumbai City District
Maharashtra
India - 400059

Customer Care Phone Numbers and Contacts

Phone:
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72
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26

Customer satisfaction rating
3%
Complaints
180
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

HDFC Securities related photos (10)

HDFC Securities Complaints & Reviews

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HDFC Securities — amount and quantity changed in the website

 satisan on Apr 20, 2018
Dear sir,

I have one philips carbon share in my account. Purchase 1527 per share... According to the market updown... The share price was till two days before 1185 per share... Today i checked in the hdfc web site and shows that the rate is 236 and qty 5. Total cost is only 1180 only.. Its disturbed the customer.. Kindly revert back what happened with me.. Kindly check and confirm......
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — unethical behaviour

 Sbn Sharma on Apr 14, 2018
On[protected] rs 2075.62 was charged and on[protected] rs 4718.82 was charged for some services which i do not want. These services have been pushed unethically. While i am not at all aware of the former, the latter has been forced upon me without letting me understand what it is. There was a phone call for verification and without my consent the service charges have been deducted from saving account linked to hdfc trading account. I spoke to the bank's executive (Md iqbal) located in my city on several dates (9th, 10th, 11th & 13th of april) and also contacted customer care on 13th but there was...
Complaint comments  Read comments Complaint category Banks

HDFC Securities — demat account charges

 Salman_sam on Apr 2, 2018
I have Salary account in HDFC bank. But they opened demat account without my permission. This happened to most of the employees. I have already sent an email to close my demat account. But there is no response. Now I have RS 850 as Yearly charge.This is happened without my knowledge, So I can not pay for this. I want to close my demat Account in HDFC...
Complaint comments  Read comments Complaint category Banks

HDFC Securities — irregularities of pricing

 varun chawla on Mar 26, 2018
Hi,

In regards to the trade details for few of my stock transactions for
M&m
Icici bank
L&t i needed explanation for the price irregularities showing in my account. Out of almost 15 stocks, 3 seems to be irregular in pricing.

The price in the hdfcsec order details and the my login account don't match at all. E. G. I bought 2 shares of l&t on19dec2014 for 1538 each. Now today it shows, 3 shares (2 longterm and 1 short term) with average value of 1036. How is it possible when i never bought any shares after that transaction and the share price...
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — submitting the aadhar no.

 Shishir Goyal on Mar 14, 2018
I had approached asaf ali branch with a request to add aadhar no with mu dmat accout. Your branch is asking original aadhar card. You must be aware that govt is not sending the aadhar card by post which can be called original. Your branch is not accepting the print our duly attested by me under my signatures. I requested then to verify from the govt site but that too is not acceptable to them. I feel that they are simply harassing....
Complaint comments  Read comments [2]Complaint category Banks

HDFC Securities — amount holding issue

 chetan1609 on Mar 14, 2018
Dear sir/ madam,
I sold shares of goldcoin healts foods ltd, qty-1350, amount approx 21, 500 rs on dtd 04-05-17 through hdfc securities limited but till date i have not received any amount.

I am follow up this matter from last 9 months but i am not receiving any satisfactory answer.

Trading detail through hdfc securities is as below:-
Contract note no.[protected]
Trading date - 04.05.2017
Trading account-2453638
Pan no. Ardpm7551j
Settlement no.1718023 (Bse-cash)
Settlement date-08.05.2017
Bse cash order no.[protected]
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — customer id - 37743838- "depository charges" levied by hdfc demat account.

 VANISHA ARORA on Mar 14, 2018
Sub: "depository charges" levied by hdfc demat account.

Dear help desk,

This is in reference to the transaction made into my account without intimating me by hdfc bank. I want my money back to my account. Bank has charged me rs 885.00 for depository charges on my hdc demat account, which was offered by mr. Bharat sharma (Your executive sitting at your hdfc greater kailash branch).

During the time of opening the account, i have told them i don't need any demat account but he told me that it would be lifetime free service. No extra charge will cut for...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

HDFC Securities — grievance against hdfc sec - illegal deduction in the name of margin

 sameer udupa on Mar 12, 2018
I have a fno demat account with hdfc..in the name of total margin hdfc sec has been deducting huge amounts which has crossed 90, 000 thousand from my bank account, irony is that the margin is also towards deduction from my account but never credits to my account.

When raised a concern to the customer support team, they send a standard response that this is due to change in margin amount....
Complaint comments  Read comments [1]Complaint category Stock Market

HDFC Securities — contract note for acc no 2347579 - trade date 22-dec-17 from hdfc sec ltd (case id:01176789)

 krajgor on Feb 4, 2018
I had registered my complain with hdfc security dated 1st january and sent 17 reminders but so far no written reply for my complain from hdfc ssecurity.

My complain is for,

1. Compensation for delayed payment
2. Discrepancy in ledger balance & payment credited in bank :
3. Consolidated statement was not given by hdfc security

Hdfc sec representative always write we shall reply at the earliest bit don't know when hdfc security will resolve my complain....
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — demat account opened by sales person and without informing me, service charges are cutting from account

 Arvind18 on Feb 2, 2018
Dear Sir/ Madam,
I am Arvind Chaurasia, HDFC bank customer, having a customer Id[protected]Home Branch- Barhaj, Deoria). On Jan 29, 2018 an amount of 5999.0 INR had deducted from my account without prior notification. I had approached my home branch for resolving this issue. After a lot of trying, they responded that they will give me the customer care number and i have to call them for resolving this issue. I couldn’t believe that my home branch didn't take any initiative to resolve its customer's problems.
Although i have tried telephonic communication with HDFC customer care,...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Securities — shares bought in cash 1500 nos and - 1000 not shown on hold since days

 viraf adajania on Jan 24, 2018
I bought 1500 shares in cash payment on 15 th jan, 2018. Shares are shown 1500 nos but 1000 nos are shown on hold since last 4/5 days and only 500 nos are shown as available.

I have paid the full money and chasing hdfc securties yesterday entire day. I was told by service staff one mr. Godwin that there was some technical error and the same would be sorted by today evening. (Ie 23/1/2018).

Today morning still those 1000 nos of shares are still on hold. Now after calling the help line told to call in 1 hour again.

If the script price goes up and i cannot...
Complaint comments  Read comments [1]Complaint category Stock Market

HDFC Securities — unauthorized deduction of money for pro-terminal & bling and no activation of pro-terminal

 Maya Sajeevan on Jan 13, 2018
Dear sir,
It is observed that following amount was deducted for bg hsl value account
Charges

Rs 2358.82 was deducted from a/c on 08/01/2018
Rs 4718.82 was deducted from a/c on 09/01/2018

You are requested to revert the both amount to my a/c immediately.
How can you deduct amount two time for same item.
You are required to clarify why it happened
I had sent the details of grievance by email to customercare @hdfcsec.com on 9/1/2018 and 10/1/2018 and reminder was sent on 12/1/2018 and even i called hdfc cochin office no.0484...
Complaint comments  Read comments [1]Complaint category Stock Market

HDFC Securities — absolutely pathetic service

 manishmd on Jan 12, 2018
I am a regular in terms of doing f & o from your company, but it seems u guys are taking all this for granted. My account is in garia branch kolkata and it has happened many a times is that when i want to sell a particular stock your staff say we are facing technical issues so pardon us for some time and i suffer huge losses because of that..

I know hdfc security charges a lot as far as margins are concerned but in return we expect a better and fast service, but what we are getting is absolutely rubbish....
Complaint comments  Read comments [1]Complaint category Stock Market

HDFC Securities — unauthorized opening of demat account and transfer of funds

 Rituparna Barooah on Jan 11, 2018
Demat account was opened without my authorization and signature in march 16 and i was not aware of the entire happenings till much later. It was obviously done with information being leaked by some bank officials. I was never provided a client list or welcome kit ever. On being asked the standard reply was 'this can happen' but my request to close the account is still on process.
There has been some deduction of charges due to low balance due to unauthorized transactions.

Kindly provide the client list immediately so that i can transfer the securities to some other demat account...
Complaint comments  Read comments Complaint category Banks

HDFC Securities — trade and demat account mapping or transfer

 BASAVARAJU AP on Jan 10, 2018
To,
Indian Consumer Complaints Form
Dear Sir/Madam.
I am Basavaraju AP, I have Trade (Tade Ac id[protected] and Demat Account in HDFC Securities. I submitted the Trade and Demat Account application in HDFC Bank Ltd - Bangalore, Vijayanagar branch. But this my ac is situated in Mumbai, so from two and half months I am requesting to them to transfer or mapping my account to Bangalore, Rajajinagar branch. But still they are not done....
Complaint comments  Read comments [1]Complaint category Stock Market

HDFC Securities — hdfc mutual funds

 chat2amit on Jan 4, 2018
Hdfc mutual funds are worst mutual funds..
The fund managers of hdfc are incapable, inefficient, extremely foolish and perform below other funds..
Hdfc mip which i invested gave em a negative return despite a;ll equity and bond funds performing nicely.
I took a lesson of never investing again in hdfc mutual fund.. My life time...
I advice the same to my family and friends... That never ever invest in hdfc mutual funds..

My bad experiences..
1) negative returns in mip
2) below par performance in other equity funds
3) hdfc switch from...
Complaint comments  Read comments Complaint category Business & Finances

HDFC Securities — regarding deduction of money with no reason

 Sikharwar on Jan 3, 2018
I have done trading today. I had purchased 83 shares of comnifeqnr 59.45 and 59. 50 and sold at 61.1. I am in profit as per your trading report but still you have deducted my 867 rs from my hdfc bank account. My email id is singh.92sanjay@gmail.com. Please revert back my money and give my profit back to me. Otherwise i will close my demat account. Please let me know what else you need further as for proof?...
Complaint comments  Read comments Complaint category Banks

HDFC Securities — I'm complaining about sell price

 njain103 on Jan 3, 2018
I have sold shares of d. P wires on january 1, 2018 when sell price of share was 85.80 per share but contract note has been issued with sell price of 80.2 per share. This is really injustice and i'll have to lodge complaint with higher authories, if not resolved.

Request you to kindly thoroughly investigate the matter and resolve the same to the earliest.

Thanks...
Complaint comments  Read comments [1]Complaint category Stock Market

HDFC Securities — complaint against excess brokers derivatives - option trading

 rcgowda1982 on Jan 1, 2018
Hi,
My self mr. Chaluvegowda, r and i have trading account with hdfc securities and while opending my trading account agreed to pay/charges rs.100/- each side trading of option contract, when i started to trade option contract hdfc securities charging 1% of brokarages on turnover amount & top of that sebi cess & gst charging.
Please requesting to hdfc securites to revers excess charges alongwith tax part & refund me the difference amount as agreed charges.

Regards,

Chaluvegowda. R
Trading a/c no-a10100824...
Complaint comments  Read comments Complaint category Stock Market

HDFC Securities — wrong practice by hdfc bank

 milan navinchandra mehta on Dec 14, 2017
My mother expired before 5 years, we deleated her name to hdfc account but her demat account still live and her fund value is zero only one script and this script is suspended in bse and nse.

Every year hdfc deduct 1000 rupees to my father account for depository charges of my mother demet account.

This is wrong practice from hdfc bank can i go for consumers forum....
Complaint comments  Read comments [1]Complaint category Stock Market

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