ICICI Securities Complaints & Reviews

keshri traders — unable to access online account to view and pay bills

i am unable to access a account on airtel.i want to pay the bills online and view it also and also see others features available.so as soon as possible mail me how to do it.i made an account with username deepika_bohra but then it didnt ask for password and during the login time they asked for password which i didnt havent yet set!!
so as soon as possible help me.

BHARAT SECURITY &PERSONNEL SERVICES — Close My Current Account

Dear Sir/Madam,
I Costomer Your Shahibag Ahmedabad Br.your Staff Mistak Change My Company
Name So Return My Cheque Problam Creat me I Say to bank Manager Close My Account Putup Aplication But not action .

Close my curent account no[protected]

Dont open account anyone in icici ats .

ICICI Securities.com — MF Online is not taking Place

This is o inform you that Ihave Been Harashed by ICICI security personnel at nariman point office

I have Given My MF to update online whcih is bben not done since April and now he is refusing to do it

The staff is being foling around me .

pls. help to get it sorted out
Regards
SD JHA
[protected]
Mumbai

A1 STOCK AND SECURITIES AND GREAT RATE STOCKS AND WEALTH MANAGEMENT PVT LIMITED, FORTUNE EQUTY BROKER LIMITED FORTUNE FINANCIAL SERVICES LIMITED ..SUBBROKER A1 STOCK AND SECURITIES, CREAT A BIG BIGGEST FRAUD PARTNER
SANGEETA CHAKROWARTY AND DEBASHISH SAH 58, 00000/- FRAUD OF 58 LAKSH, PLS MY HUMBLE REQUEST GIVE HIS AND HER NUMBER IF YOU HAVE

I agree with this. ATS has been given to a bunch of brokers who do not even understand the markets. The so called "Relationship managers" are supposed to help plan your finances and take decisions based on your risk profile. However, they dont even understand financial planning. The only calls I used to get was "Buy this" or "Sell that" without having any research backup. Their only interest is to make you trade heavily so that they can earn brokerage (for the kind of service they are offering, the brokerage is too much).

Please avoid opening an account with these jokers (ICICI ATS) and instead go for a tried and tested company.

i want ats a/c is closed, reagen is realation ship manager, so pl send my TIFD SLIP.ATS class id [protected].MANOJ KUMAR KESHRI, [protected]@GMAIL.COM

On one hand they send mobile messages in the morning recommending prospective scrips to buy and descending scrips to sell. The ATS executives do not know at all what their research team is beaming messages to customers on their messages directly. The ATS guys if asked would suggest some other scrips. They recommend unfounded scrips. They do not have general knowledge of the corporate movements. Their suggestions are mostly unreliable and the customers' own intuitive ideas are far better basing on financial news papers columns and business channels comments.

Somehow it appears that many of the ATS executives are not handpicked to man the kiosks. First of all hardly anyone from the local I-Sec office is willing to come and solve some problem the customer would have faced. Speaking about I-Sec branches, most of the personnel seem to be exercising cautiously to refrain from helping the customer with doubts. There generally is an air of secrecy. I say it could be a regional factor. Proper HR techniques are not practiced while recruiting them - hardly anyone is cheerful or smiling while attending to the customer. Many of them pose as highly clan dealing with the lowly clan of customers as if it is a misfortune forced on them. Confucius said 3k years back: A man without a smile should not open a shop. All these guys are without smile, they apparently do not like their job.

For on line it appears all smaller companies are providing streaming data of ongoing market, which is not available with I-Sec. You can't see the whole array of scrips operating in the market.

Somehow or the other, it's not only ATS, but online also is bad. I bore with them for the last 3-4 years. I hide my disappointment and disgust. I have already registered with another securities company for online service and expect I would get streaming data.

In Bharat Mahan, it is like between the devil and the deep sea. The other company is also as bad or still worse, you never know, unless you are bold to burn your fingers. For example, while BSNL went on billing me for broadband that I had canceled four times over one year and they took another half year to confirm their mistake and gave me refund [without interest and adjusting against my landline bills!]
On the other hand, Reliance Communications installed one broadband and went on billing me for two broadbands. For the imaginary a/c they sent legal notices [they kept quite later on]. I wanted to take both of them to consumer court to teach a lesson, but couldn't so far do so due my old age and pressing work.

Like Bharat ki khoj, we have to go on changing the companies and trying to find who gives good service. I am with you, Sir, God bless you.
Mohanchand K., Baroda

ICICI Securities ATS guys are being operated with the help of some jokers. Useless guys..its better to donate the money to some charity than to loose money in the market with these . NO KNOWLEDGE of market at all.

Hi,
I think you are right. There in no transparency in ATS trading . However people involved with it do not have expertise skill. They are interested for their brokarage charges.

I completely disagree with the above statements.I have trading accounts with several broking firms, ICICI Securities is one among them, its been for two years, im happy with the service. Profit and loss part of transactions especially when its stock market. I get frequent updates on the positions of stocks by th RM's, moreover there has been not even a single unauthorised trades that have taken place, whereas i faced these problems in other broking firms. Overall im very much satisfied with the services that are rendered and the RM's who value the hard earned money.

ATS is definitely one of the best service provided to people who need a helping hand in trading. Most important part is they never keep you in dark. All the required infn are shared on time, be it loss or profit. so there is absolute transparency. Its the only company who hire professionals from business schools, unlike any other broker for whom just graduates are enough. profit n loss are part of market. those who can take that only should come to the market. i had very bad experience with other brokers, its only icici which has satisfied me, (be it online or offline)

Hi,
I going to start ATS account in ICICI...

Can anyone suggest me ...

I have had a bad experience using ATS service of ICICI. I always knew about the risks associated with trading. I relied on the info they got from their research team, and lost 1 lakh in 9 weeks.
During the meetings with the RM before the account was activated, he had promised to meet once in 3-4 weeks to redefine strategy. But the meeting has not happened even once. Worse is that he is more interested in "prospects" than existing customers.
ICICI are doing their bit by hiring from good schools, but the results and the customer service is appalling.
My suggestion is to go with them only if you can do your own homework and not rely on their research. But then, if I had the time to do that I would not have considered their service.

In ats there is no transparency. I am unable to see my ledger A/c and no one help me to know : what brokerage charged, how much decrease /increase in the capital dailyand its detail, capital goes decreasing but don't know how? R M's phone remains busy most of the times. exposure is low, can't deal like margin plus. brokerage is enhanced any time without intimation. ats requires modifications. I am not allowed to deal myself in options, If RM on leave, never informed and also the other RMs don't show any interest in dealing no reserve RM is provided.

I am in total agreement that ICICI Securities - ATS is a total failure.
It is easy to get fooled by the Brand name of ICICI tagging with it.
My own Problems Faced with ATS are...
1. Delay in opening the account, the process for which had started in Jun / Jul 10 but the account was finally opened in Sep 10.
2. Total absence of adequate feedback on my account and market analysis.
3. Profit / Loss evaluation during my association of 11 months with you shows a loss in excess of 2.5 lakhs inspite of all investment decisions taken were based solely on their recommendations.

it is a very bad service and fully agree with above people that it is been managed by rotten, ignorant, greedy people who just make your life miserable and make you a pauper within 2-3 days

I have complained against your staff of the ICICIdirect and the Securities departments posted at Shahnajaf Road Hazratganj, Lucknow India and also request to take action against the staff for misleading public like me for their own benefits (to get business to ATS by any means) :namely The Branch Manager Mr.Nitesh Tiwari, the Relation office Mr.Vaibhav Shukla, Equity department, the RO Mr.Rashid Ahmad and the Regional Head ATS Mr.Ashish Tiwary because they have cheated me an old man of 65 years. They have motivated me to trade offline under expert Mr.Vaibhav Shukla and Mr.Nitesh Tiwari has given assurance that in no any case will I lose money. Rs 146000 were deposited in ATS by fraud, without informing me of the risk of losing all the money then they have taken Rs 456000 from my SB account. In due process Mr.Ashish Tiwary, presented the statement of account showing balance of 15, 555.71CR of my Client Code: [protected] and a share of current value of around Rs 24, 000 up to 2nd August 2011 which means a loss of 92% of my investment in simple two months times. It was difficult to understand telephone calls as they were too technical and too quick for an old man to grasp. I never objected in stock buying and selling process by Mr.Vaibhav Shukla . I want to get out of ATS as early as possible. Mr.Vaibhav Shukla was main culprit in losing by money because he was buying higher rates and selling in lower rate. I request you to kindly close ATC account of Client Code: [protected] and recover amount Rs 192, 000 and deposit it in my Saving ICICI Bank Account No.[protected].

I fully agree with all the complaint on ATS . Do not opt the ATS service.
It is operating by unprofessional people who do not know about the
basic of share trading.It is common practice of all traders to put the
stop loss for all the day trading to take a minimum loss where as this people
never put stop loss on their trade. they are blindly trading with others hard
earned money. I have used the ATS service in chennai and lost a huge
money within one week's time. For some clarification for the transaction
I have sent mail to the complaince officer called Ms. Mamta shetty but no reply
and response received from them. Hence I strongly object the ATS and Godsake
do not opt the service from ICICIDIRECT.COM. - MY CLIENT CODE - [protected].

I lost so much through ATS service in a span of four months in my two accounts, they are not working for the customers, they are indirectly working for someone not for the customer. they have some sort of back end interest. They are not serious about the customer money. No doubt in share market losses / gains are natural but they suppose to work based on min.losses with stop loss.I never find in my account they operated like that, more over the staff are not interested in the customer interest and they are trained / well experts in this business, they do their own business during office time. Even they are not bother about the customer account operation, if your account operated staff / employee goes on leave and our account is only operate GOD only.These people only their brokerage not for the sake of customers and their-valued money. They got around 1.2 Lac towards brokerage within short period and I lost my total money.

S.C.Mouli

Thank you very much. I have just opened an account with ICICI SECUTITIES. i HAVE NOT YET STARTED TRADING.Good, I will now track their recommendations/

Please do not open account in with ICICI Securities. The major interest of their relationship manager is only to earn brokerage as much as they can so that they get more incentives. They charge high brokerage than they will tell at the time of opening account and also charge interest on the value of shares you buy. First time in my 10 years of experience in share market I experienced this. I have invested 1.5 Lac and lost more than 50 thousand only due to their bad policies. They do not bother to even reply client's queries. Please think 1000 times before investing through them.

I am using the ICICI service for the last one year and my experience is not satisfactory. In the beginning they were acitve and was contacting me regularly and doing good trading and I was getting profit. But within six months they lost interest and were doing trading only when I asking them to do so. In between they suggested me some trading and all were in huge loss still. I also think that they don't have a research team, they do trading like a lay man. I am in this field for the last 10 years and was not able to make a big success, that is why I closed my trading account with ICICI and joined in their ATS system, Bit I think trading alone was better than through ATS.

I have an ICICI ats account for the last one year. In the beginning my relationship manager(advisor) was very active and made some good tradings and resulted in good profit. But within six months he lost his interest and was acting only upon my request. In between sometimes he made some advices and those tradings ends in big losses. Now I think that they don.t have a research team only the relation ship manager acting like as lay man. I have experience in trading for more than 10 years, till last year I was doing trading by myself. Then I realised that I am not a good very trader and was not able to make big profits but was making reasonable profits. Then I heard about this ATS system and expected a good trading assistance from them and closed my online trading facility from the ICICI. Now I regret in opening this ATS and for closing the Online trading facility.

So my openino is that don't open an ICICI ATS account, I don't know about other ATS services.

Just opened an ats as the relationship manager encouraged me to move frim icicidirect. I know it will help them make money. But I am not sure if they will take care of customers interest as well. The trading advisor sounds like an . I have lost some hope after talking to him. He just wants more money in account so that he can buy. Will let you know the experience in few weeks.

My experience so far is really bad. They lost almost 2, 00, 000.00 of my hard earned money in a matter of 4 weeks. The problem is they did not notify properly when they make the losses. They keep telling you they are making profits and encourage you to keep putting money. They will take margin positions without even notifying you. And then when it goes down, they threaten you to put more money or they will liquidate the stocks and so on...They are complete useless..My guess the advisor or broker are BA pass people. They know nothing about investment. They just want to buy and sell..If profit then they take the credit. If you loose then market fault. STAY away from ATS. Invest on your own using ICICIDIRECT. Or in case you are in ATS, never get into the derivative side.

NEVER OPEN ACCOUNT IN ICICI ATS SERVCIES. THEIR TEAM PERFORMACE IS VERY POOR AND EXPERTS CALL FOR BUY AND SELLS ARE MOSTLY AGAINST THE MARKET. THEY ARE ONLY INTERESTED IN MAKING THEIR BROKERAGE AND NOT WORKING FOR THE BENIFIT OF THEI CUSTOMERS.

very bad service. dont go for it..they execute new transactions without telling you also..they dont seem to care about you...

I too have lost nearly Rs.1 lac of my hard earned money because of ICICI DIRECT ATS stupidity. Is there any recourse against them. Can anyone help. They buy in bulk with no stop loss. Then, when you object, they give some stupid solution, which is never going to help. I notice that so many o[censored]s have incurred such huge losses. But what is the solution, can we allow these people to fleece us of our hard earned money. Can we take some action collectively.

Someone please help.

It might have disappeared in losses...it happens in ICICI securities ATS...they lost my two lac rupees in 5 trading session from 6th May to 12th May 2010...all 10-12 calls that came from ICICI securities research team hit stop loss in a row...I think jugglers are better than them...on the contrarary Kotak Securities made profit during the same period with the same size portfolio...please think 10 times before choosing ICICI securities ATS...it is comparatively new, started last year...it not backed by good research team...there should be some strike rate...ICICI Securities ATS is failure...please avoid it...if with out major correction or consilidation in the market, they lost 20% money of my portfolio value...then imagine what will happen when market will face heavy correction...I think nobody bothers to reply to this consumer forum column...some one please reply...at [protected]@rediffmail.com...Rajendra

I have stope ATS Trading since 2nd August 2011 and same day Rs 207000 withdrawn from ICICI securities ATC Client Code: [protected] in name of bill. It look fishy in withdrawing such huge amount and itdifficult to digest I have cheated fraudly the ICICI Securities LTD located at Shahnajaf Road Hazratganj, Lucknow India. The Branch Manager Mr.Nitesh Tiwari ICICIdirect has opened an ATCS account for me in first weak June2011 by fraud and forgery done to me. I went to demat my old Mutual Funds but thay have mischively motivated me to trade offline under expert guidance and he has given assurance that in no any case will I lose money. Befor opening an ATS account, I did not know any draw back of ATS before. I have wriiten Complaint and Grievances against the ICICI Securities LTD Head office. Now I will lodge a compaint in comsumer court next month because even all of Head offices staffs are not reply. Since Second week of June I was asking profit and lose account but no body replied. When my all money sucked b y so called expert the Relation office Mr.Vaibhav Shukla, Equity departmen came to me for extra money. I never able to open my CLASS statement and asked him to open my CLASS account and he left with assurance that he will send another expert to open blocked CLASS. Finally the Regional Head ATS Mr.Ashish Tiwary came to tell that I have balance Rs 15555 only out of Rs192000. A lost of 92% within month when I never interfere stock trading by Mr.Vaibhav Shukla. Now I request you to kindly close my ATS Client Code: [protected] and recover amount Rs 192, 000 (one Lack ninety two thousand) and deposit it in my Saving ICICI Bank Account No.[protected]
waheed from Lucknow

There is fraud in the name Consumer court. Mr.R..N. Vyas from Noida posing that he is speaking from consumer court behslf appointed by the ICICI Securities LTD. He was asking for 60% lost amount to be deposited in the ICICI prudential then they will return all my lost mount plus deposited Rs 115000 means a total of Rs307000 after six month. I request the ICICI Securities LTD to find how can a person who is running a NGO bail out me from ICIC Securities. He has called several times to sent cheaque of Rs115000 but i did not send .

Dear concern,
I have open DEMAT accounts in icici direct in the month of december 11, but still i am unable see my transaction on net by provided id and passward.
please look into the matter, so that i can visit my account on net.

with regards
mukesh kr singh
[protected]

I have lost 2 lakh 65 thousand in ATS in 7 months. Please do not go for this. I finally switched back to icicidirect. now i understand how icici is growing so rapidly. for each transaction they take brokerage. they dont care that we are losing money. they are just interested in their profit, we lose or gain they always gain. hopeless. i m getting many bad words but i m controlling myself. whenver i remember this ATS my blood boils to the core. what to do no use.

Chennai.

DEAR SIR,
I REQUIRE PHYSICAL CONTRACT NOTE FOR THE PERIOD FROM 01.04.11 TO 31.03.12. AS ALREADY MAILED TWICE.BUT NO RESPONSE FROM YOR SIDE. MY NAME IS RAHUL G.DEVI USER ID. IS [protected] SATARA. PLEASE REPLY IT UREGENTLY. YOU CAN SEND ME ON MY MAIL ID [protected]@rediffmail.com

HI,

I opened icici direct account around 2 years back, just before few days i visited icici direct bhubaneswar office to close that account as i was not able to do the trading by my own.They suggested me to go for ATS, which i accepted with out reading the reviews of ATS, which is one of my biggest mistake. They activated my ATS service on 7th of feb 2013 and the RM started trading from the 8th Feb, i was accepting all his suggestions blindly for the offline trading believing on his experience which resulted in a loss of around INR 45000 just in 4 trading days of my total investment of around only 1 lakh rupee. They charged a brokerage of around INR 11800 for the same.

May i know if there is any option to recover the money/register formal complaint aginst icici for there such a bad service/fraud.

plz give me your suggestion at satish.[protected]@gmail.com

Its a good service... I gained a profit of 200000 in just 10 days. Now they have changed their trading strategies.

chor hai icicisecurities jab ye apne employees ka khoon pi jaate hai to customers ki kya bisat hai aadhi salary aur poora incentive maar diya kameeno ne

viswanath dalaal hai icici ka

This has happened with me also.

Icici Securities Ltd — WRONG SHARE PRICE ON ICICI TERMINAL

My demat account number is [protected] and i already registered complaint with icici securities but till date i haven't received any resolution on the same. I have incurred losses due to wrong prices shown on icici direct screen then actual prices going on bse.

Jaysukh Doshi
[protected]

sir i have request for demat account password on date 17/09/2008 icici diect office jalandhar punjab. but no response me.

Hi
How much amount did u gave to ICICI Sec.Now u have francisee of which company?
Pls mail me at [protected]@yahoo.co.in
Pankaj

i have opened my demat a/c with icici seucrities in the year 0f 2003 after completion of all formalties. my demat/trading a/c suspended by icici securities in the month of may 2007 and give notice to re submit KYC form which destroyed in flood at baroda. I have again fill up KYC Form as desired by ICICI Securities and submitted to ICICI Securities on dated 02.11.2007 at their Branch JS Tower The Mall Kanpur to Mr. Mohnish Bajpai SM. The confirmation received from ICICI Securities that the form has been received by Mumbai Office your account will be re activated soon after three month my trading a/c re activated by ICICI Securities. In the month on may 2008 my trading a/c again suspended by ICICI Securites . I contact their Branch they that the your KYC form rejected by my mumbai Office. You are advised to re Submit KYC Form. I am again submit KYC Form on dated 22.05.2008 and handed over to Mr. Mohnish Bajpai. Since 22.05.2008 after submission of KYC form no action taken by ICICI Securities till day i.e.25.07.2008. Due suspension of my demat a/c i can, nt sell share when market was 20000 and unable by share when market was 12500.


Indu Tripathi
[protected]

ioam have traded solar explosives script on april 2009 . i bought at lower price sold at higher prices, in
order book order placed correctly.from last one month i cannot received profitable amount in my bank account. kindly make arrangement to receive the amount without fail as early as possible.I call custemercare no.42088000. I cannot receive any response.Kindly contact with my landline no.26490269.

To,
ICICI Bank Limited,
“Land Mark”, Race Course Circle,
Vadodara-390 007.


Sub : Complaint relating to deficiency/malfunctioning in banking and other services (leading to financial loss of approx. Rs. 10 Lac) in Saving Account No.[protected], [protected] and[protected] of ICICI Bank, Gorakhpur.

Sir,
With due respect, I (Satyapal Yadav) wish to inform you that in October– November 2006, ICICI Bank Gorakhpur Opened a Saving Account No.[protected] and a Demat Account No. IN[protected] on my name. Later on, in March 2007 my Demat Account was attached to a Sub-Brokers DBC, but no new login ID & Password was provided to me.

In February – March 2007, Saving & Demat Accounts of My wife Smt. Sarita Yadav (Sav. A/c No.[protected] & Demat A/c No. IN[protected] and my father Sri Mahatam Yadav (Sav. A/c No.[protected] & Demat A/c No. IN[protected] were also opened by ICICI Bank Gorakhpur. But, ICICI Bank never provided client ID & Internet Banking password, and login ID & Password to the Account holders.

Instead, the Bank/Brokerage (DBC) officials without my, my wife’s or my father’s knowledge, information and consent started transferring money from Saving Account to Demat Account and Started investing at their will. I came to know this malfunctioning of the bank in July 2007 and contacted the Bank Officials. They accepted that they illegally got access of Internet Banking password & Client ID of the accounts and have done illegal investments/Tradings and have lost some money. This illegal practice was adopted in all the three said accounts.

In the meantime, I came to know that this practice was adopted in all other accounts also, which were attached to DBC of ICICI’s Sub Broker –Shailendra Kumar Yadav, 11, Kundan Complex, Opp. Bobina Hotel, Gorakhpur – 273001 (Copy of Registration certificate issued by Securities and Exchange Board of India is enclosed). On 20.8.2007 I personally went to the DBC’s address, but to my great astonishment, I found the office closed. On further enquiry I was informed that the said office was locked since July itself and none of the officials ever come to the office and the sub-broker was no more traceable and all the account holders are probably cheated. In the mean time on contacting. Mr. Saroj Samal (Mob. No. [protected]), Head DBC North Zone, I was told that necessary steps are being taken in the matter and they have suspended/Deactivated the DBC.
In this situation it is informed that the total cash money involved till date in the above said three accounts is approximately Rs. 10Lac (Rs. 7Lac in A/c No.[protected], Rs. 1.5 Lac in A/c No.[protected] and Rs. 1.5 Lac in A/c No.[protected] and any responsibility of money loss or illegal transaction solely lies on the part of Bank. Further it is to bring to your kind notice that despite repeated personal requests, I have not got any proper response from your Gorakhpur and Lucknow Authorities. Therefore the matter is being referred to SEBI & CVC also for necessary action. Hence, you are requested to enquire about non adherence to the fair practices code as adopted by the bank and violation of the directives issued by the Reserve Bank and duly compensate our money (Rs. 10Lac- including my wife’s and father’s Account) taking in account the financial loss harassment and mental anguish suffered by us. Early action in the matter is solicited. Thanking you,

Address – Official – Central Excise & Customs, Opp. Kuchehary Bus Stand.
Kalepur, Gorakhpur – 273001
Resi. - Purani Police Chauki, Shri Rampuram, Mohaddipur, Gorakhpur
– 273008
Yours

(Satyapal Yadav)
Mob. No. [protected]
Email; [protected]@rediffmail.com

with due respect i want to say that i have opened an account in your icici branch in dehradun
account no[protected]vijayant kumar negi).
I have forgotten my internet banking password few day back and i have done complaint in your custmer care . they have given me survice request no-SR[protected] .they informed me that my internet banking password will be send by post, it will be take with in seven working days.
but i want to know that Is it possible to send my new password on my mail ID because it will be take few moment.

please send my login id of brans infoteck and password on my phone no. [protected]