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[Resolved]  IDBI Bank — amount deducted from bank during payment through phonepe upi but the payment is failed and does not credited to recipient bank account

Amount deducted from bank during payment through phonepe upi to merchant but the payment is failed and does not credited to merchants bank account.
Bank account no for this transaction is [protected].
Account holder name is Babli Devi Sharma
UTR no for this transaction is[protected]
Amount Rs. 267.78 is deducted and transaction date is 07.11.2019
Please check enclosed proofs

amount deducted from bank during payment through phonepe upi but the payment is failed and does not credited to recipient bank account
amount deducted from bank during payment through phonepe upi but the payment is failed and does not credited to recipient bank account
amount deducted from bank during payment through phonepe upi but the payment is failed and does not credited to recipient bank account
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Complaint marked as Resolved Dec 2, 2019
THANK YOU

Complaint Status


[Nov 08, 2019] IDBI Bank customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

Money is withdrawn from my saving account.
In passbook entry it shows FINPCI/2456433/578864 deduct 5000/-.
This type of entry is found many in my passbook and money is also deducted.pls help to get my hard earned money back.
Dear sir,

I would like to inform you that i made a transaction with my idbi visa debit card ending in 8551 on amazon.in on 12th of oct 2019 for an amount of rs.12826 which was cancelled and refund processed by amazon on 12th of oct 2019 for rs. 12, 826 with refund reference number #878519

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