[Resolved]  IDBI Bank — amount deducted from bank during payment through phonepe upi but the payment is failed and does not credited to recipient bank account

Address:AGRA ROAD, DAUSA, RAJASTHAN, Dausa, Rajasthan, 303303

Amount deducted from bank during payment through phonepe upi to merchant but the payment is failed and does not credited to merchants bank account.
Bank account no for this transaction is [protected].
Account holder name is Babli Devi Sharma
UTR no for this transaction is[protected]
Amount Rs. 267.78 is deducted and transaction date is 07.11.2019
Please check enclosed proofs
+3 photos
Was this information helpful?
No (6)
Yes (7)
Dec 2, 2019
Complaint marked as Resolved 
THANK YOU
IDBI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Money is withdrawn from my saving account.
In passbook entry it shows FINPCI/2456433/578864 deduct 5000/-.
This type of entry is found many in my passbook and money is also deducted.pls help to get my hard earned money back.
Sonai Dawn's reply, Sep 5, 2023
Hi sir did u get any resolution on this matter
Dear sir,

I would like to inform you that i made a transaction with my idbi visa debit card ending in 8551 on amazon.in on 12th of oct 2019 for an amount of rs.12826 which was cancelled and refund processed by amazon on 12th of oct 2019 for rs. 12, 826 with refund reference number #878519
I withdraw money from idbi atm but cash can not dispense.And debited money in my account. My trxn no is 0460 and RESP no is 103. So pls credit my money back in my account.And how much time for credit money back in my account.

Money is withdrawn from my saving account.
In passbook entry it shows FINPCI/[protected]/20210720 deduct 3000/-.
This type of entry is found many in my passbook and money is also deducted.pls help to get my hard earned money back.
Sonai Dawn's reply, Sep 5, 2023
Hi sir did u get any resolution? Please let me know

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IDBI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1801
    Pending
    0
    Resolved
    438
    IDBI Bank Phone
    +91 22 2218 9111
    +91 22 6655 2758
    +91 22 6655 3355
    IDBI Bank Address
    IDBI Tower, WTC Complex, Cuffe Parade - Colaba, Mumbai, Maharashtra, India - 400005
    View all IDBI Bank contact information