IDBI Bank — Deduction Amount not Received

Address:	IDBI Bank Railway Road Bahadurgarh (Haryana) 124507
Website:	[email protected]

Respected Sir/Madam
I want to tell you that on 21 February 2023 I had withdrawn 5000 Rs. from the ATM of Syndicate Bank Shankhol, Bahadurgarh, In the first transaction, the balance was deducted from the account but the cash was not received from ATM machine. then i did another transaction and got 5000 rs. cash, But the amount of the first transaction has not been received yet. I have made a complaint twice in the branch also. And once the complaint has also been made to IDBI Bank Customer Care. whose complaint number I am adding below photo and passbook entry photo. Please solve this problem of mine. It will be so kind of you.