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IDBI Bank — delaying in sanctioning the education loan

Address:Powder road, Mhow MP, Indore, Madhya Pradesh

I had applied an education loan for my daughter almost 5 months ago, but sorry to say that after completing each requirements my application delayed for the unknown reason. I was assured by the local banking staff that the loan would be sanctioned soon. But so far I m not getting any possible response from their end. I am a 21 year old customer of the said bank nd my salary account is also with them. May I know the exact reason for delaying the loan. Apart from this please send me Banking ombudsman toll free no. Nd e mail id so that I can contact higher authorities in this regard.
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Dear Sir,
I have following IDBI BONDS, unable to trace payment status, wheather it has been paid or not, kindly tell me status.

!- Folio 181FB152982 having distinctive no. [protected]-[protected].

2- Folio 181FB153035 HAVING distinctive Not.-[protected]-[protected]
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