IDBI Bank — error "15079" transaction disabled

Address:

Thane, Maharashtra, 401107

Hi idbi team,
I am getting this error "[15079] the user is already disabled for transaction" even i give correct id and transaction password. I have written 3 times wrong password after that i have generated my my new password. But still it gives this error, even yesterday gone to mira road branch for getting enable the branch staff told me within 24 hours it will get fixed but not yet done. Please give me any suggestion.

Thanks!