IDBI Bank — holding the amount of 3.5 lakh unnecessarily and not taking any action from last 20 days.

Address:

Firozabad, Uttar Pradesh, 283203

I am manu jain (Mob. No. [protected]), employee o[censored]ppcl (Dvvnl agra). We are revoking a bank gurantee (Bg no. 190344ibgp00003 dated 13.03.2019) of m/s bhola electrical enterprises, 218/4, lohiya nagar, firozabad.
I have submitted original copy of this bg to branch manager mr. Vikash shukla on 6th feb 2019. But from that day he and his colleague mr. Amit are not doing anything about this and delaying intentionally to transferred the amount of 3.5 lakh to our company account. I have fulfilled all the formalities of documents. They have some personal contacts with the contractor and not transferring the money. Please take an action as soon as possible.
They also not picking the call of customer and mr. Vikas shukla's mob no always unavailable. Bank details are as follows:
Mr. Vikas shukla (Branch manager) (Mob no. [protected]) &
Mr. Amit (Don't know his post) (Mob no. [protected])
Idbi bank ltd.
Gandhi park chauraha,
Old baijal nursing home,
Firozabad, uttar pradesh.