IDBI Bank — idbi flexi bond (deep discount bond)

Address:Udupi, Karnataka, 574116

Kindly let us know how to redeem our money for the flexibond issued in year-1996, we contacted one of the idbi bank personally and they told these bonds are not issued by banks but some other facilities. This is the worst scenario we faced from the idbi bank, we never taught we would get such a bad response. It would be better if you help us in this matter. If we dint receive proper response from idbi i will suggest my colleagues/friend not to make their accounts in idbi as it is not trust worthy bank. Waiting for your quick response.
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When IAM doing debit card payment by online the amount of 200 rupees are credited from my account but it showed that transaction was failed but amount was deducted from my account I am facing problem second time why it's happening I can't understand when amount is deducted it should be refunded within 24hours you people not doing that why

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