IDBI Bank — imps transaction

I have done 3 imps transactions on 01/09/17. Three of them got canclled. The amout of the two transaction came back to my account but the third transaction amount of fourty thousand rupees didnt came to my account. My customer id is 90009064. The retrivel reference number of the third transaction is[protected]. I complaint to the bank about the issue but i didnt got any proper reply. Ineed to pay the college fee. Could you pkease solve the problem