IDBI Bank — Interest on PPF account not given after Account closure !

Address:

Dynaneshwar Paduka Chowk,fergusson College Road ; District, PUNE ; State, MAHARASHTRA ; Branch, F C ROAD

[protected]@hdfcbank.com

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sms screenshot

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miss call for fastag balance - [protected]

Wallet ID: [protected]

Dear Sir/Madam,

This is in reference to the PPF Account Number : 79 which was under my son's name - Devansh Abhijit Rane and was closed on 6th December 2021.

This PPF account was created on 2009 at F.C. Road Branch, Pune with initial amount of Rs. 25000/- and I did not maintain any minimum yearly deposit in this account until 2021. Later, I mistakenly opened another PPF account No : 670PPF/265 on my son's name in Baner Branch, Pune in 2013.

I received a call from IDBI Baner and F.C Road branch on 4th Dec 2021 that I am holding 2 PPF accounts and I am suppose to close one of them as per government rules, preferably the one located in F.C Road Branch as I did not maintain and deposit any further amount in it. So I visited F.C Road Branch on 6th December and closed the account by paying Rs. 5500/- (minimum yearly deposit of Rs. 500/- per year) + penalty Rs. 550/- (Rs. 50/- per year penalty) and submitted the form for PPF account closure.

On 7th Dec 2021, Rs. 30500/- was deposited in my son's Savings account No - 17860. This amount is just the initial amount paid in 2009 and an additional amount paid (Rs. 5500/-) while closure of account. There is NO Interest amount given which was accumulated every year in this account from year 2009. When I contacted the branch, the latest balance in PPF account was around 66000/-.

I need to understand, why the rest of the amount is not deposited along with the PPF account closure ?

There has been multiple followups by visiting personally to the FC Road branch, and multiple followups through mailm but there is no reply from the bank till date. Need your intervention to get this resolved ASAP.