IDBI Bank — mclr conversion: charging 10000

Address:Bangalore, Karnataka, 560066

I have a home loan with idbi bangalore bank.

I am trying convert my home loan into mclr mode.
They are charging rs10000 plus gst for conversion.
Is not it supposed to be free?

2 months back same has been done with rs 400 for my friend in same branch.

Also they have not informed regarding interest change details earlier so that i would have converted my loan earlier itself.

Can you please somebody address this.
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