IDBI Bank — money deducted from my account

abhidey1984

from Vasai-Virar, Maharashtra

Address:

Thane, Maharashtra, 401303

My axis savings account was deducted by Rs.372 on 26th april
I complained to idbi cc, the money got deducted because of EMI which got bounced and for that I upfrontly went to borivali mumbai branch and paid the overdue amount but still money was deducted, after following up for 4months and 400 mails chain, they agreed to pay my and asked for my bank details, but did not pay me yet and now they are not responding to my emails
Issue was raised on 27th april 2019 and till date it stands unresolved
My loan account details
Acc Number: 571 / [protected]

Customer ID: 73196814
My complaint number:[protected]

Name: Abhijit Shibu Dey

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Comments

Ishan Monga

from Mumbai, Maharashtra

Everyday cash counting machine is ruined and without this machine cash counter executive is not deposited cash everyday people are suffering from this problem please do the needful in urgent basis otherwise we are closing all accounts of our company from this bank.

jaitly_j

from Chandigarh, Chandigarh

We are calling your account opening agent but he is not responding to us . He always gives an excuse that he is outside the bank . If you are not able to provide door to door customer service then we will go to close our account.