IDBI Bank — my education loan subsidy is not credited

Address:600082

Greetings,

Customer id:76342776

Account no:-[protected]

I have applied for an education loan subsidy on idbi back 3 years back but still, now it is not credited to my account. I have reached bank many times they just said we have applied but they don't provide any tracking detail for this

Now after 4 years they are saying mohr portal is not opened so the amount is not credited.

I have walked more than 100 times then only they have told mohr portal is not opened. I am not sure portal is not opening for 4 years

Kindly do the needful. I already paid the full principal amount for my loan.

. If the subsidy amount is credited my loan will be closed.
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