IDBI Bank — poor quality of customer service

Address:

Banaswadi branch, 560033

The quality of customer service at the IDBI bank Banaswadi branch is worst of the worst compared to other banks like SBI. The clerks dont respond to any queries, they are busy on their phones, they dont even acknowledge that without customer they would have to shutdown the bank.Even to get your passbook printed they ask customers to come after 14:30 and even then make you wait for atleast 30 min . They double deduct some amounts and do not provide any reason .They do not have the basic etiquette required in the service industry May be because this is a Govt bank and hence they dont have to worry about anyone or anything till retirement.