IDBI Bank — refund amount not showing

Address:

BA-108/B JANAKPURI, 110058

I purchased a product from amazon which was latter returned back amounting to rs 2999/- two thousand nine hundread nity nine. According to amazon customer care the same amount was refunded to me on 24 jan 2019 through imps
Reference number[protected]. But still the amount is not
Showing in my idbi savings account no [protected] and
Customer id no 76476923. You are requested to look into this matter and take required action. As iam tired of mailing and requesting to bank regarding this matter. Amazon has clearly said that given imps reference no is generated by bank only after the transaction is successfully done. I request you to look into the matter so that ican get my hard earned money back.

thanks
priyanka
Bhardwaj
sa/c [protected]
customer id no
76476923
m. No
[protected]