IDBI Bank — rs. 10000 debited from the atm of canara bank but amount not received

Address:

Imphal East, Manipur, 795114

Savings account no. [protected]
Name of the home branch :imphal branch, manipur
Time of transaction :11.13 am
Date:15.11.2018
Amount debited from the atm of canara bank :rs. 10000 (At canara bank, porompat branch, manipur)

Complaint :amount debited but cash not received

Name of the account holder :irungbam premjoy singh
Customer id :71452052

Request : please reverse the debited amount..