IDBI Bank — Signature on the PF form

Complaint ID WEB/48765108 Contact# [protected]/[protected] This email is in regards to the PF with drawl application form that was required to sign by the IDBI bank from where I have taken the home loan. As per the PF Team they need a certificate from the lending agency for repayment of loan AS PER PARA 68/BB. The application form has the details about the loan taken by the IBM employee details of the property number of installments pending etc. Apart for the loan details the PF team also needs a signature from the lending agency (IDBI BANK) stating that the loan details mentioned by the IBM employee are accurate and they approve that the PF amount can be credited to the loan account as and when received from the PF office. PF team will not proceed any further without the lending agencyā?Ts signature on the form. IDBI personel at basheerbagh branch are not signing on the PF form but gave me all the details of the home loan on their company letter head which will not be accepted by PF office. This is pemding for more than 2 months. I have escalted this to the Tier2 level within IDBI bank also but I havent got any response till date.