IDBI Bank — unjustified charges

Address:

New Delhi, Delhi, 110095

Hi,

I am writing to inform you about the unjustified charges of more than 5000 rupees imposed on us by idbi bank ltd.in name of minimum balance charges even when at time of opening the account we agreed to a zero balance account only. Now there only excuse is that they had some policy changes in august 2015 and had notified about the same but i was not even in the country at that time and was never even aware of the same since i was under impression i had a zero balance account only and moreover these charges are completely unjustified since we never agreed about the same. I have made numerous complaints to idbi bank but they are not even listening to my problem and repeating their words only. I request you to please help me to waive off these ridiculous charges and to close my account with idbi bank, permanently.

Please help me

My idbi bank account number is [protected]

My registered phone number is [protected]

Regards,
Ashint