| Address: | Indore, Madhya Pradesh, 452016 |
I had initiated request of Share Transfers in demat form from IDBI CAPITAL MARKET SERVICES LTD 204, 2nd Floor, Sapphire Heights Scheme No 54 PU-3, 12 A.B. ROAD, Opposite C-21 Mall, Vijaya Nagar Indore (MP) to Share Khan Ltd on 16.08.2016 alongwith other signatories. However, they have refused to do the same quoting signature differing for me. This information has been given telephonically without any advise in writing. I am 78 yrs old and a heart patient. The signature I had done are 20 years back. I have submitted my health record duly certified by the doctors. They have debited my a/c with charges also for the services but no action has been taken so far. Is this the way to treat their clients (specially Senior Citizens) and still harping upon customer services to acquire new business. No satisfactory response has been initiated from the company. Any mental agony for me is liable to attract lawsuit and damages for the company which I don’t want. The Staff at Indore is rude enough not to answer any of my request. Kindly assist me in solving my grievance.
Jai Narain Kapur
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