[Resolved] IDFC Bank — Alisha Iam still getting calls every 15 minutes --Please help

Sai@#1234

May 12, 2021

Address:

Hyderabad

Alisha from IDFC bank has ensured no one calls from collection department from today, However I am still receiving calls after your assurance, this is very irritating and emotional pain.

1.I have already update customer care : Spoke to shiv Prakash and ensured no one wiil call me.
2.Spoke to Lekha from collection department Yesterday.
3.Send couple of emails to [protected]@idfcbank.com will all the details.
4.Updated my number in the online form with details to not to call me.
5.Spoke to Alisha from IDFC and she has assured me of not calling by collection but after her call i got 25 calls speaking in abusive language.

Please some one act on this and stop calling me, this is such unprofessional way.

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Aug 12, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

May 13, 2021

Updated by Sai@#1234 I got a email reply from Bank-stating they will ensure no one calls from 13-May, I have to see if this true, I will update on this if I am still getting calls.

May 13, 2021

Updated by Sai@#1234 Thanks Today I haven't received any Calls, Thanks for the support.

Verified Support

May 14, 2021

IDFC Bank Customer Care's response Hi, we are unable to view your contact details on this forum, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Team IDFC FIRST Bank