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IDFC Bank Complaints & Reviews

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1.8

Updated: May 19, 2026

Complaints 1235

Resolved

421

Unresolved

814

So far, so good. IDFC Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope IDFC Bank will keep up the work and continue to help more customers with their concerns even better 🤝

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IDFC Bank reviews & complaints(1235)

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Address: BM Road Vaderhalli Ramanagara

I would like to raise a complaint against IDFC FIRST Bank regarding a duplicate EMI deduction from my bank account.
I had already paid my loan EMI for May 2026 manually on 1st May 2026. Despite the payment being completed before the due date, the same EMI amount was again auto-debited through ECS/NACH on 3rd May 2026 from my bank account.
I have already contacted the bank and raised a refund request, but the excess deducted...

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Address: West bengal, IDFC FIRST BANK

I took a loan from Idfc first bank nearly 1 year ago. I paid the full amount on time. But after that main problem started. I am getting multiple calls regarding loan which I am not interested. We informed the agend to remove my number your you side but still remain the same. After requesting this still they are requesting me to take the loan, how shameless are they? Is is a good company policy? Calling again and again. It has been 1 month...

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Past few months back, got call from idfc for personal loan, initially I thought of taking it, but then due to personal reasons I did not take it.
After explaining clearly, still getting many calls regarding that application.
Customer care representative forcing me to take the loan saying I accepted it verbally....

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I have a EMI card of IDFC First Bank and just took consumer loan on it and have EMI on 3rd of Feb. And I know EMI amount and date and also have sufficient balance for EMI dtill automated machine calls 10-15 times a day.

I can't understand are you reminding customer for EMI or harassing them for EMI. Because previously when I took this loan there was no bounces than why this guys are harrassing customer in name of reminder.br...

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Dear IDFC First Bank Team,

I am writing to inform you that I have received multiple SMS alerts stating that my mobile number has been added as a reference contact for Consumer Durable Loans, which I did not authorize.

The details received are as follows:

Consumer Durable Loan No:[protected]

Consumer Durable Loan No:[protected]

Borrower Name mentioned: Ms. B. Devibr...

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EMI charges applied to my credit card for a Flipkart transaction that was cancelled and fully refunded.

To my surprise, after paying three EMIs already, I have now been asked to pay an additional ₹11, 000+ as a foreclosure charge. This is extremely concerning and seems entirely unjustified, as I have not received any goods or services against this transaction.

To reiterate:

The Flipkart order...

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Address: GANGA VILLAGE B 10 FLAT NO 7 HANDEWADI RD HADPSAR PUNE 411028

As i check my Amount of 35000 has been hold by saying that ministry of affair given instruction to hold the amount . But its my geniun transaction that is my salary account how they have right to touch the account . I THINK MINISTER IS GETTING LESS PAYOUT THAT THEY ARE HOLDING THE PEOPLE EARNING AMOUNT TO HIGHT LIGHT THIS CASE TO AMIT SHAH THAT HIS KIND OS SERVICE YOU PEOPLE ARE GIVING ......

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I am filing this complaint against IDFC FIRST Bank for continuous harassment, privacy breach, and false responses regarding their recovery process.

Over the past several weeks, I have been subjected to illegal recovery calls, late-night harassment, and even disclosure of my private loan information to my father, who had no knowledge of my loan. This is a gross violation of RBI norms and privacy laws.

Despite informing...

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Imps ref no[[protected] and[protected]]

Idfc bank
Date of transaction :[22/04/2025]
Imps debited from idfc account : [[protected]] but couldn't credited in sbi
Had done an imps transfer from my idfc account to sbi account on 22/04/2025 of an amount of 22, 734/- and 2, 000/- with the transaction reference number [[protected] and[protected]]
But same has not credited in my sbi account number...

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Dear Consumer Department Team,

I hope this message finds you well. I am writing to bring to your urgent attention a serious issue regarding a fraudulent loan account that has been incorrectly attributed to my name by IDFC First Bank This erroneous account has adversely impacted my CIBIL score, causing significant distress and potential financial repercussions.

Details of the Issue:

Name: Neel...

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Dear Sir/Madam,
I am Mr. Sharad Kumar Mehra, working in IT Firm Infosys Pvt Lt. I am salaried employee and filling IT Return every year.
I did not take any loan from IDFC first bank. But in my Experian credit report the below a/c is showing.
It is affecting my cibil score severely. I am suffering to do other bank activities due to my cibil score.
Kindly help in this regard, it's been happening to lot of people.br...

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I am writing to bring to your attention the delay in receiving the No Objection Certificate (NOC) for my loan account 21579934. As per the terms and conditions of the loan agreement, I have completed all the payments on June-2021 and fulfilled all the necessary requirements for the loan closure.

However, it has been 2.5 years since I made the final payment and I have not received the NOC from your end. This is causing a delay...

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Address: B-15 laxmi vihar ext prem nagar 3rd kirari suleman nagar north west delhi

I was using Flipkart pay later since years but on January 4th i woke up and checked out my Flipkart account has been blocked due to non-adherence of FK EMI POLICY. I have complained this to IDFC but do not get any reply. screenshot has been attached with this kindly check and help to resolve the issue....

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Every year deducting 99 rs as saying.. Dear Customer, We wish to inform you that INR 99.00 has been debited from your A/c no. XX6860 on[protected]:12:44 at ACH-DR-TPCapfrst IDFC FIRST-[protected]-U

I don't have any activ loans from capital first and IDFC.....

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Hi all,

I see 2 loans reflecting on my PAN from IDFC, one personal loan and one consumer loan, Both are taken without my knowledge,
Please help me in unlink from my PAN it's effecting my credit score....

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I have paid all the 3EMIs of my IDFC FIRST BANK loan on 24 JUNE 2023 and cleared the all EMIs on that day but now they are asking extra charges as check bounce charges and no one can responding for my call. Please resolve it...

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Address: Borrapothupalem, machilipatnam, Krishna, Andhra Pradesh

I am pavan Kumar mutthe paid all the EMIs regarding my consumer durable loan account number 84839839 against IDFC FIRST BANK on 24 JUNE 2023 on the IDFC first BANK app but still now they are asking me to pay the EMI again and check bounce charges. Sooo please resolve my problem through IDFC FIRST BANK. THANK YOU...

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I am getting frequent spam calls from IDFC FIRST BANK. Please stop these....

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We always put customers first” sounds so hypocrite statement and does not mean anything to you at all. I hope my email gets to Mr Vaidyanathan or a person who is at a higher authority and realise the malpractice ways used by the bank and clear violation of human rights because of pathetic services. Anyways, I am soon going to post it on social media channels for the whole world to read it with one copy to my lawyer to file a lawsuit against...

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Address: Hyderabad, Telangana

Hello,

I am trying to foreclose my personal loan[protected] for last 18 days, but the customer care executives are giving a random reason for avoiding the foreclosure every time.

Every time I call customer care, they give a random reason like currently our systems are down, currently not able to transfer call to foreclosure department. Every time I am promised that I will get a call back.

Some...

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