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IDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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IDFC Bank reviews & complaints(1234)

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A
anish55
from Baduria, West Bengal
Feb 20, 2026
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Harassment complaint for repeated unwanted loan marketing calls

Address: West bengal, IDFC FIRST BANK

I took a loan from Idfc first bank nearly 1 year ago. I paid the full amount on time. But after that main problem started. I am getting multiple calls regarding loan which I am not interested. We informed the agend to remove my number your you side but still remain the same. After requesting this still they are requesting me to take the loan, how shameless are they? Is is a good company policy? Calling again and again. It has been 1 month...
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prabhu algan
from Chennai, Tamil Nadu
Feb 13, 2026
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Personal loan

Past few months back, got call from idfc for personal loan, initially I thought of taking it, but then due to personal reasons I did not take it.
After explaining clearly, still getting many calls regarding that application.
Customer care representative forcing me to take the loan saying I accepted it verbally....
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N
Nilay Gajjar
Feb 1, 2026
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Getting EMI reminder so much calls

I have a EMI card of IDFC First Bank and just took consumer loan on it and have EMI on 3rd of Feb. And I know EMI amount and date and also have sufficient balance for EMI dtill automated machine calls 10-15 times a day.

I can't understand are you reminding customer for EMI or harassing them for EMI. Because previously when I took this loan there was no bounces than why this guys are harrassing customer in name of reminder.br...
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Ezhilarasan A
from Bengaluru, Karnataka
Dec 27, 2025
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Incorrect Use of My Mobile Number as Loan Reference Immediate Correction Requested

Dear IDFC First Bank Team,

I am writing to inform you that I have received multiple SMS alerts stating that my mobile number has been added as a reference contact for Consumer Durable Loans, which I did not authorize.

The details received are as follows:

Consumer Durable Loan No:[protected]

Consumer Durable Loan No:[protected]

Borrower Name mentioned: Ms. B. Devibr...
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EMI charges applied to my credit card for a Flipkart transaction that was cancelled and fully refunded.

To my surprise, after paying three EMIs already, I have now been asked to pay an additional ₹11, 000+ as a foreclosure charge. This is extremely concerning and seems entirely unjustified, as I have not received any goods or services against this transaction.

To reiterate:

The Flipkart order...
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Address: GANGA VILLAGE B 10 FLAT NO 7 HANDEWADI RD HADPSAR PUNE 411028

As i check my Amount of 35000 has been hold by saying that ministry of affair given instruction to hold the amount . But its my geniun transaction that is my salary account how they have right to touch the account . I THINK MINISTER IS GETTING LESS PAYOUT THAT THEY ARE HOLDING THE PEOPLE EARNING AMOUNT TO HIGHT LIGHT THIS CASE TO AMIT SHAH THAT HIS KIND OS SERVICE YOU PEOPLE ARE GIVING ......
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I am filing this complaint against IDFC FIRST Bank for continuous harassment, privacy breach, and false responses regarding their recovery process.

Over the past several weeks, I have been subjected to illegal recovery calls, late-night harassment, and even disclosure of my private loan information to my father, who had no knowledge of my loan. This is a gross violation of RBI norms and privacy laws.

Despite...
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S
Sushmasachin
from Bengaluru, Karnataka
May 6, 2025
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Bounce charges deducted even EMI paid on time

EMI installment dated on 3rd of May, I paid on 3rd may itself but they deducted bounce charges today.Do rectify this and refund....
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S
surikjain1980
from Bengaluru, Karnataka
May 3, 2025
May 3, 2025
This thread was updated on May 3, 2025
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Personal loan interest rate dispute

I have miss guided by the IDFC bank professional by assuring the personal loan at lowest interest rate of 10.49% in Aug. 2024. I trusted them and neglected the other bank offer @11.25%.

Initially got a loan sanction of 8, 49, 122 with interest rate @12.50%. with account number[protected]

At the same time, I have checked with the IDFC bank professional regarding higher rate of interest rate, they told it is soft...
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S
ShaliniDeepa
Apr 22, 2025
Apr 22, 2025
This thread was updated on Apr 22, 2025
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payment dispute

Imps ref no[[protected] and[protected]]

Idfc bank
Date of transaction :[22/04/2025]
Imps debited from idfc account : [[protected]] but couldn't credited in sbi
Had done an imps transfer from my idfc account to sbi account on 22/04/2025 of an amount of 22, 734/- and 2, 000/- with the transaction reference number [[protected] and[protected]]
But same has not credited in my sbi account number...
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F
Faishal Khan
Apr 4, 2025
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Dear team please remove this from my profile i have checked my civil report where idfc first bank personal loan linked to me of amt 360000 i have never availed or applied this on my profile my pancard is GAWPK4393A
IDFC Bank customer support has been notified about the posted complaint.
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    K
    kumaditya
    from Delhi, Delhi
    Apr 3, 2025
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    Hi team,
    I have taken a loan from IDFC bank using mobikwik paylater option. I have paid my amount but it is still reflecting in my CIBIL score. Please make the changes. I have attached my NOC.

    Loan Agreement Number[protected]
    IDFC Bank customer support has been notified about the posted complaint.
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      V
      vilwadriraju
      from Mumbai, Maharashtra
      Jan 30, 2025
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      Mutual funds SIPs

      Address: Parel, Mumbai

      IDFC First Bank
      Parel, Mumbai Branch.

      They had sold me HDFC Life Insurance, annual premium being Rs. 2, 09, 000.

      They advised me to reinvest the monthly payouts of Rs. 6, 000 in Mutual Funds through SIP’s. I am receiving the payouts from HDFC allright, but IDFC First Bank have not been able to invest my funds in SIP’s. It’s three months now, I really don’t know what they are doing.
      br...
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      N
      Neel_1985
      from Pune, Maharashtra
      Jan 23, 2025
      Jan 23, 2025
      This thread was updated on Jan 23, 2025
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      Urgent: Fraudulent Loan Account (137043348) Affecting My CIBIL Score

      Dear Consumer Department Team,

      I hope this message finds you well. I am writing to bring to your urgent attention a serious issue regarding a fraudulent loan account that has been incorrectly attributed to my name by IDFC First Bank This erroneous account has adversely impacted my CIBIL score, causing significant distress and potential financial repercussions.

      Details of the Issue:

      Name: Neel...
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      S
      shivaaprassad
      from Mumbai, Maharashtra
      Dec 7, 2024
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      Address: Hyderabad

      Hi
      Navada shiva prasad
      There are utility charges of 1999 dated 24 nov 2024 on credit card, kind request to waive of charges, was. done the transaction by mistake without knowing that this transaction attract utility, please waive of these charges as u can see I am a Promot payer of outstanding bills. Will see next time it won't happen.
      Regards
      Shiva
      [protected]
      IDFC Bank customer support has been notified about the posted complaint.
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        S
        Shibuzs
        Nov 12, 2024
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        NOC against loan clearance

        Dear Sir/Madam,

        I have cleared all balanced against my PI loan amount long back, but still the account is in Active state which is effecting now in my future transactions. Please help me in closing the account and providing NOC.

        With Email Id shibu.[protected]@gmail.com.

        With Contact No [protected].

        On Loan Agreement No: 13891128.

        Request you to process the NOC.
        br...
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        I
        from Indore, Madhya Pradesh
        Oct 11, 2024
        Oct 11, 2024
        This thread was updated on Oct 11, 2024
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        False loan processed and emi setup without permission

        Dear Sir/Madam,
        I am Mr. Sharad Kumar Mehra, working in IT Firm Infosys Pvt Lt. I am salaried employee and filling IT Return every year.
        I did not take any loan from IDFC first bank. But in my Experian credit report the below a/c is showing.
        It is affecting my cibil score severely. I am suffering to do other bank activities due to my cibil score.
        Kindly help in this regard, it's been happening to lot of people.br...
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        H
        Hyrdesh Gangwar
        Aug 20, 2024
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        Easy EMI Card

        I never applied for this card. This created the card themselves and didn't even inform me.
        They are deducting Rs 99 every year since last 2 years. Its a total scam....
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        A
        Arunkumar27860211
        from Patna, Bihar
        Aug 3, 2024
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        Civil status written offf

        Hi IDFC

        My loan account number 56265319.

        On CIBIL and Experian status shows written off.

        I cleared all the amount please update the status.

        It's effecting my civil score....
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        I
        imagemasd84
        Apr 28, 2024
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        Address: Chrompet

        Dear ALL,

        I am writing this mail to you in utter frustration and disappointment from IDFC management side after we have repeatedly complained about the torture an collection executive has given us till now. We have lodged complaint with IDFC customer complaint last month regarding collection executive Prakash ([protected]) and Dilipan([protected]) who has been literally tormenting us asking for money which they have paid as dues on behalf o[censored]s for our loan account number 96544743. Both of them have paid our loan due for the past two months (Feb and March 2024) without getting our consent or permission and now they are asking to repay the money to them which is unacceptable.

        Already we raised the online complaint in the IDFC customer support - Service Request no [protected].

        Also now Prakash has lodged a police complaint against us for repaying the amount and asking us to show the bike to them which in no way we can do. Also he has complained that I showed him a knife when he came home which never happened. We want you to take sivere action against these two persons immediately, failing which we will take legal action against the IDFC bank concerned branch with effect .

        Please do the needful as soon as possible.

        Thanks & Regards,
        Ramkumar
        IDFC Bank customer support has been notified about the posted complaint.
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