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IDFC Bank — Amazon pay later recovery agency torture.

I am getting multiple calls from multiple numbers and different people belongs to IDFC first bank everyday, to pay my pending loan amount in Amazon pay later without checking properly the database. But I have paid complete amount and in my Amazon account is showing 0 balance to pay. I have all the proofs of payment transactions. I tried to explain multiple times to multiple customer care agents that I paid the amount but no use.Vishal from IDFC first bank. Not sure how to resolve the issue and come out from this torture and disgusting situation. Need help
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