IDFC Bank — amount debit on my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sirs,

I have done the one transaction 10000 amount on indusind bank ATM address : near metro hospital ATM . after the transaction i left the ATM with click cancel button and i have going to out call but sudden i have received 3 massage 2 massage with wrong pin & one massage 10000 amount (timing 7:37)debited on my account and correct balance on 43373.61 amount on my account .

i have call to customer care he told me 2 ATM address is showing on your transaction one is noida & 2nd ATM address showing on GHZ how is possible two transaction with different address . your agent is saying bank is not reliable on such incident .

I need your urgent support .

my cont Number : [protected]

email id rajiv.[protected]@idfcbank.com, bipin.[protected]@idfcbank.com head.[protected]@idfcbank.com

[protected]


Regards

Devendra

[protected]
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IDFC Bank customer support has been notified about the posted complaint.
Jun 01, 2018
Updated by Devendra8712
Dear Team

i have write the email on 21 april but no one reply on email although i have write the email MR Rajiv Lall but i did not get any response form him.

Regards
Devendra
[protected]
Verified Support
Jun 01, 2018
IDFC Bank Customer Care's response
Hi Devendra,

Allow us to connect with you and provide necessary assistance in detail. Please share your contact number and location details.

Regards,
Team IDFC Bank
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Palanpur brnch menegar is rong imfrmecotin

Hi, I have housing loan with IDFC loan account no ([protected]). I applied for PMAY discount 6 months back but no one from IDFC is following up with concerned team of PMAY scheme. Mr. Abhishek Mehta from IDFC yesterday blocked my mail ID. Need serious action. IDFC team react lazy once they get the loan disbursed.

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