[Resolved]  IDFC Bank — bank declined when buying by instacred

Address: New Delhi, Delhi

Recently I Wanted To Purchase Some Product On EMI by My Easy Buy Card (Instacred) From Flipkart And Three Time From Another Merchant But While I Checkout The product and Complete Transaction Its Faild But OTP I Recived Every Time And I Am FacinG Notifications That There Is Technical Error At The Banks End try After Some Time But Its Almost Week Gone Away But The Problem is As It Is...
How Worst Experience Evr
Anuj
[protected]
+2 photos
Was this information helpful?
No (8)
Yes (26)
May 28, 2020
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
IDFC Bank Customer Care's response
Dear Sir,

Thank you for writing to us. This is with reference to your concern addressed to Consumer Board regarding Instacred. We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward for your support and co-operation in the interim. Assuring you best of our services.

Warm regards,
Team IDFC First Bank
www.idfcfirstbank.com
Verified Support
Oct 11, 2019
IDFC Bank Customer Care's response
Dear Sir,

Thank you for writing to us. This is with reference to your concern addressed to Consumer Board regarding We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward for your support and co-operation in the interim. Assuring you best of our services.

Warm regards,
Team IDFC First Bank
www.idfcfirstbank.com
 
7 Comments

Comments

i HAVE the same issue .. can u please give me their gmail id .. there was no way to contact them..
I tried to purchase mobile from flipkart using idfc instacred but it failed showing that transaction was declined on the basis of risk check... My cred. Balance is 75000..but i cant purchase online... What happened... My a/c connected mobile no is [protected]...asokkumar... Kerala... Can u cure this defect.

Thanking you
Asokkumar
[protected]@gmail.com
Jishaasok's reply, Jan 31, 2021
Sorry... My old no is 9847976003...now i changed to 9745970003
I asokkumar, [protected] tried to purchase mobile from flipkart using idfc easybuy card, but it was declined due to risk check... Actually my balance was 750000/- what happened... Pls clear it.

Asok KUMAR
[protected]
[protected]@gmail.com
Contact : [protected]

I tried to purchase mobile from flipkart using idfc instacred but it failed showing that transaction was declined on the basis of risk check... My cred. Balance is 66000..but i cant purchase online... What happened... My a/c connected mobile no is [protected]...asokkumar... Kerala... Can u cure this defect.

Thanking you
Protim Dey

Recently I Wanted To Purchase Some Product On EMI by My Easy Buy Card (Instacred) From Flipkart And Three Time From Another Merchant But While I Checkout The product and Complete Transaction Its Faild But OTP I Recived Every Time And I Am Facing Notifications That There Is Technical Error At The Banks End try After Some Time But Its Almost Week Gone Away But The Problem is As It Is.

Thanks & Regards
Zahed Hossain

I tried to purchase some items on emi from flipkart using idfc easy but card, but the transaction was declined due to risk check., . Please check it and clarify it.

Thanking you
Asokkumar
As I am paying my emis correctly and showing declined due to risk checks while purchasing things from flipkart using idfc card. More than five times it happened. Please tell me, what is going on.. But otp is generating. If any overdues pls call and update us.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    1214
    Pending
    0
    Resolved
    417
    IDFC Bank Address
    8th Floor, Building No. 1, Mindspace, Gigaplex, Plot No. IT. 5, MIDC Knowledge Park, Airoli West, Thane, Maharashtra, India - 400708
    View all IDFC Bank contact information