[Resolved] IDFC Bank — banking services

Bhatiab9

Address:

A 702, Tulip Building, Rachna Garden, Mulund Colony, 400082

I had by mistakenly transferred funds for my already closed account for which i spoke to customer care & it has been 2 months, i haven't got my money back inspite of several commitments over the email, customer service is pathetic & these ppl are completely non professional as they do not know the meaning of tat. Even after escalations everytime they have a standard email reply and the time of resolution is increased by 20 working days but no response can be expected.

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Aug 6, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Allow us some time to get this checked and we will get back to you with an update. Alternately you may write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.