[Resolved]  IDFC Bank — Cheated in Home loan balance transfer

Address:Bangalore

A 3rd party person(Initially he informed from IDFC)has processed all the bank balance transfer procedures with document, without showing actual document he convinced me so that he will send sanction letter with in a day, by daily fallow up with this person and IDFC manager Kanhaiya
kumar, but non of them not responded, finally after the second EMI i got the message from online to down load IDFC App, in that i say my loan tenure is 96 month against existing (Bajaj Finserv) 88 month and Loan closing amount in Bajaj is 1854280 but IDFC cheated and sanctioned 1950000, and in Bajaj my ROI is 7.45% but in IDFC from the beginning he said ROI is 6.5% but in sanction letter it is showing 7.25%, please take action immediately, other wise i don't bother to spent some money, to highlight this in media and consumer court behalf of some customer should know reality of IDFC bank
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Jun 8, 2022
Complaint marked as Resolved 
The action taken from IDFC bank Manager told by phone call, i has to go with same IDFC terms and condition or ask me to go bank Bajaj(Previously taken home loan from Bajaj) it is not ashamed to IDFC? by cheating the customer
IDFC Bank customer support has been notified about the posted complaint.
Jun 08, 2022
Updated by Ruban Ruban
Cheating With using third party peoples(like sales team) like, orally convinced me regarding ROI and tenure, after get signed in sanction letter(In the sanction letter very think is wrong, hence the 3rd party Mr.Nithish told to correct the documents and send the soft copy and also hard copy, but after 40 days passed no one responding to my call including Kanhaiya Kumar, Now,

Your people thinking the customers are fool?

Generally peoples are change over the bank for the reduce of tenure with existing EMI, but now i loose 2lakhs 77 thousand by increase of tenure.
Bajaj Closing amount 1854280 but IDFC Deceived by sanctioned loan 1950000, no one responding to explain what is this excess amount? today some called from IDFC told pay differential amount and ask to go back to Bajaj or i has to continue with same sanctioned amount with 8 month additional tenue against Bajaj Tenure, i need immediate action against on this, If this portal also not responding, i will definitely go to the consumer court and Media to highlight exactly what is going on in IDFC
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