Hello Team, This complaint is regarding documents which have been compromised and misused by IDFC bank and now they are torturing us making repetitive calls for EMI. Let me explain you the whole story.
In Feb 2019, I had applied loan against Bosch Machine from Vijay Sales, Saket. The representative who was there at that moment Mr Asrar Ahmad (now sits at lajpat nagar vijay sales), misplaced my files and told me to provide my wife's document to process the file.
As per banker, I have taken personal Loan and also he confirmed my details but A/c number in which money got transferred from Bank does not belong to me.
I don't understand How this bank did physical verification. The address they have, I have never put up in that place. In fact I have not been in Delhi since the pandemic started. I fail to understand how banker verify the details and processed loan without getting my personal identity checked.
Bank is totally responsible for this negligence and when someone has done fraud, now they are bothering us day and night.
I have never been defaulter in any bank and always paid all my EMI before due date, so IDFC bank should be penalised incase my CIVIL scores get impacted due to their negligence.
I have attached my mail thread with IDFC bank in which their negligence behaviour can be seen.
Deepak Singh
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